Please post a snap shot of both the receptacle in the wall (the wall socket) and the related circuit breaker(s) in your electrical panel. It will probably show in the picture, but also tell us the breaker rating in A on the tip of the breaker handle.
If it looks like a regular 120V outlet (i.e. like any regular 120V plug would fit), they were probably telling you (as mentioned earlier) that it is a "beefed up" or more robust 120V AC outlet for 20A. That would make the most sense, because many EV owners have had some problems with overheating plugs and/or wall sockets (for any number of reasons) with the regular L1 charge cord plugged into a 120V home / garage outlet.
120V outlets have a longer vertical slot (neutral, voltage close to ground) and a shorter vertical slot (hot, 120 V AC measured to neutral). One indication of a 20A 120V AC outlet would be a small horizontal slot perpendicular to and part of the slightly longer slot (looks like a horizontal "T"). If that is the case, you will probably find a single pole breaker (one handle), probably 20A in the circuit breaker box for this outlet.
If it is something more exotic, we should be able to a get a better sense of what you have from the pictures.
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