jdonalds
Well-Known Member
Today was my visit to Honda to address this charging issue. I prepared a three page document with a description of the problem, and I let them know that I know my car quite well, and track it daily with data. I included a few photos of the screenshots from the JuiceBox.
Here is the text entered by the technician (All spelling and punctuation copied exactly):
"Caused by
CALLED HONDA-TECHLINE ON THE CONCERN, THEY
ADVISED TO PERFORMED SERVICE BULLETIN #18-097
CLARITY FAILS TO CHARGE OR FINISH CHARGING TO SEE
IF THAT FIXES THE CONCERN, POSSILE BATTERY
CHARGING SOFTWARE ISSUE
Tech: SOU Saechao (214)
UPDATED BATTERY CHARGING SOFTWARE PER BULLETIN
#18-097 LO# 1185B3 DEFECT CODE# 03214 SYMPTOM
CODE# 03217 TEMP ID# A18097A FAILED PART#
1C601-5WP-A01 .2HR"
So the attempt is to correct a software charging issue. I'm to drive the car to see if there is a behavior change. The first charge resulted in a good charge graph but the EV Range only reads 43 miles. We'll see what transpires over the next few days.
Here is the text entered by the technician (All spelling and punctuation copied exactly):
"Caused by
CALLED HONDA-TECHLINE ON THE CONCERN, THEY
ADVISED TO PERFORMED SERVICE BULLETIN #18-097
CLARITY FAILS TO CHARGE OR FINISH CHARGING TO SEE
IF THAT FIXES THE CONCERN, POSSILE BATTERY
CHARGING SOFTWARE ISSUE
Tech: SOU Saechao (214)
UPDATED BATTERY CHARGING SOFTWARE PER BULLETIN
#18-097 LO# 1185B3 DEFECT CODE# 03214 SYMPTOM
CODE# 03217 TEMP ID# A18097A FAILED PART#
1C601-5WP-A01 .2HR"
So the attempt is to correct a software charging issue. I'm to drive the car to see if there is a behavior change. The first charge resulted in a good charge graph but the EV Range only reads 43 miles. We'll see what transpires over the next few days.
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