New Generation Kona EV

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Wildeyed said:
Did your dealer make you do the inspection?
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Yes. Well, they said to bring the car in for a complimentary service, between 2:30 and 4pm, no appointment needed. They called it a service, not inspection, but said it was to check everything over on the car. Took less than half an hour while I was waiting in the customer lounge. I then got a zero cost invoice and was given a box containing the adapter. I was surprised how heavy it was. Since then I have gone to the Tesla supercharger station here in Kingston several times, but have never been able get a charging session started. I am trying to find someone who has been successful so they can try my adapter. Kingston Hyundai do not have a NACS charger, so I can't have the dealer check it out.
 
Rickker said:
I picked up the free NACS adapter for my 2024 Kona from the local Hyundai dealer several weeks ago, but have not been able to start a charging session at a Tesla supercharger. Wondering if the adapter is defective? Everything seems to be in order with the Tesla app and my account, and I believe I am following the proper procedure, but every time, after selecting the port and plugging in, the message "Charging Unsuccessful" comes up on the app. Asking if others who have received the free adapter from Hyundai have been able to use it, or also having trouble like me?
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Don’t know if it’s the same issue but I was on the phone trying to help my wife use it at a BC Hydro charger. Using the BC Hydro app, it said something like it was getting info from the car but then it would fail. After a few tries we gave up and she waited for a CCS1 to be available. I need to go out and try it myself some time.
 
Das KONA said:
Don’t know if it’s the same issue but I was on the phone trying to help my wife use it at a BC Hydro charger. Using the BC Hydro app, it said something like it was getting info from the car but then it would fail. After a few tries we gave up and she waited for a CCS1 to be available. I need to go out and try it myself some time.
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restarting the app sometimes works;)
 
electriceddy said:
restarting the app sometimes works;)
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Well I can try that, but the app was just downloaded a couple of weeks ago, and seems to be working fine. I am suspicious that the adapter itself may be defective. I need to find someone locally who has been successful with their adapter, then have them try charging with the one I have. This would prove or not if it is defective.
 
Wildeyed said:
Got my adapter today. 2 1/2 lbs of CSA approved loveliness.
The only price I paid was waiting an hour for them to complete a mandatory (free) multipoint inspection.
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Wildeyed, have you actually used it? Were you able to take on electricity at a Tesla supercharger?
 
electriceddy said:
restarting the app sometimes works;)
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I went to a different BC Hydro NACS station today and the adapter I got from Hyundai recently worked fine. I think the other station was just having a bad day.
Took me a minute to notice there’s a little handle on the bottom of the adapter that you have to press in order to get the NACS plug into it.
 
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