New Generation Kona EV

Did your dealer make you do the inspection?
Yes. Well, they said to bring the car in for a complimentary service, between 2:30 and 4pm, no appointment needed. They called it a service, not inspection, but said it was to check everything over on the car. Took less than half an hour while I was waiting in the customer lounge. I then got a zero cost invoice and was given a box containing the adapter. I was surprised how heavy it was. Since then I have gone to the Tesla supercharger station here in Kingston several times, but have never been able get a charging session started. I am trying to find someone who has been successful so they can try my adapter. Kingston Hyundai do not have a NACS charger, so I can't have the dealer check it out.
 
I picked up the free NACS adapter for my 2024 Kona from the local Hyundai dealer several weeks ago, but have not been able to start a charging session at a Tesla supercharger. Wondering if the adapter is defective? Everything seems to be in order with the Tesla app and my account, and I believe I am following the proper procedure, but every time, after selecting the port and plugging in, the message "Charging Unsuccessful" comes up on the app. Asking if others who have received the free adapter from Hyundai have been able to use it, or also having trouble like me?
Don’t know if it’s the same issue but I was on the phone trying to help my wife use it at a BC Hydro charger. Using the BC Hydro app, it said something like it was getting info from the car but then it would fail. After a few tries we gave up and she waited for a CCS1 to be available. I need to go out and try it myself some time.
 
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