Here is a summary for, anyone keeping record, on my experience with Recall 200. I should first say that we are a two EV, multicar family. So we never had any of the stresses that other folks may have had in actually
needing their Kona to be reliable and usable. So we've had the luxury of considering the lack of clarity or certainty as more of an annoyance than a genuine source of frustration. Therefore, aside from setting up a dealer visit on my own, I never inquired to anyone beyond that. I can respect others who are in a bad way with this whole thing. But to put a 'bow' on it I offer the following....
Winter/Spring 2021 (IIRC) notified via mail of the recalls. Mailing said I would be contacted for next steps.
July 14 2021, tired of waiting, I made an appointment with a local dealer who does not sell Kona Electrics. I was not about to drive to the selling dealer in a compliance state. From the service record, the following was done
- Change max setting and stui photo's upload done
- Campaign T5Z, Installed 91887-G7500-QQH :Cover protector boot added
- Campaign T6C, ecu update done
This took two days. Dealer told me a delay was that they had to upload something to the factory and await their feedback before calling me to pick up the vehicle. Was told they would call me when a battery was ready. We took the vehicle home and used as per normal
On or about September 12, dealer called and scheduled appointment for battery install on 9/22.
On or about September 15, got letter from Hyundai. The meat of the letter is "...recently discovered that your Hyundai Kona did not have its EV battery replaced at your recent Hyundai dealership visit for Recall 200. While a software logic update related to Recall 200 was performed, and additional inspection is required to determine if the EV battery needs to be replaced." Then requested to schedule a dealer appointment and keep charging to 80%.
September 21, dropped off vehicle for battery replacement on 9/22. Dealer told me about 5 batteries were done to date and another was to follow me. Also that they had to buy official Hyundai equipment to be certified to do the work. Gut reaction was that they did a fine job but they were learning on the go as much as Electric owners. I have no complaints with regard to the local dealer or their work. I should add that I was never offered nor did I request a loaner vehicle as it was not needed. Per the work order, work done includes:
- Perform Hyundai Recall/Campaign HY 200
- Installed 00232-19010: Coolant/Anti-freeze 1 gallo
- My VIN, 200, followed by seven digit c/r number
- Installed 37501-K4000-AS :Battery System Assy QTY: 1
- Installed 37535-GI500-QQH :Bolt & Washer Assy Qty: 18
- Installed 37535-Q4050-QQH : Bolt Washer Assy Qty: 4
- replacement of battery pack done
9/22 @ 12:45 Called and told the change is done and we could pick up any time. I was told were first in that morning, so I guess the total job took 5 hours of so.
So, for anyone who wants a reference as to how Recall 200 has proceeded for one person, that's my story. I should add that otherwise, the Kona has been a great car that is a lot of fun to drive. I liken it to driving a computer or perhaps driving a skate board. You sit high and forward, torque is instantaneous, and I've never met a vehicle that is so well suited for the use of cruise control. Even on back roads, it is not just for interstate driving. Too bad adaptive cruise control was not available on 2019 Limited's. As odd as it is, that one feature, and not the larger screen, is why I'd say go Ultimate rather than Limited. No complaints otherwise, although I can attest to hearing some very slight 'growling' under the hood. I think this is the noise discussed in other threads. It hasn't gotten worse and I am not so sure that it even indicates a problem. Were this an ICE vehicle I'd never even know it was there. So it is interesting, but that is all it is at this point. I have a reservation in for an ID.4 AWD to be delivered in April. I'll see how I feel then as to whether I go with the more feature laden and car-like driving experience of the ID.4 or stick with the lighter, zippier Kona. I can get my money back anytime before purchase, so it's a bit of a win-win regardless. Respectfully Submitted: Douglas C. Neidermeyer
