Hyundai Didn't Keep Their Promise

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dcisive

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they promised that by June 30th I'd receive the email allowing me to receive my free NACS adapter that's been going on since early spring. Now I have to wonder if it's going to happen at all. They just kept kicking this can down the road on me
 
I called and bugged their customer service again. NOW finally she said without dealing with the email they are putting me on the list to ship one out to me. Delivery time she said would be in the next 12 weeks USPS. Hopefully before. But NO email needed. So there you have it.
 
they promised that by June 30th I'd receive the email allowing me to receive my free NACS adapter that's been going on since early spring. Now I have to wonder if it's going to happen at all. They just kept kicking this can down the road on me
Which market are we talking about? Where do you live?
Hyundai has different semi autonomous corporations around the world and the Kona is equipped differently in each market.
For instance our Canadian Kona came equipped with a heat pump but 5 miles south in Washington state it does not. It’s not even offered as an option. In the European market a trailer hitch is an oem optional extra, but in North America if you install a trailer hitch that will void your warranty.

Here in Hyundai Canada region, all we heard was that a nacs adapter was under consideration… and that maybe it was going to be free.
 
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