Are you referring to the Tesla app non-Tesla drivers now have to use at the MagicDock-equipped Superchargers? Am I correct that Tesla drivers (and soon Ford, GM, Rivian, and Volvo EV drivers) don't need an app? They just plug in and Tesla bills their credit card for the charge, right? Nothing to clean up there--it's exactly what I would want (but will never have in my MINI EV).If Tesla doesn't clean up their billing/charging systems, they will rapidly find people will flood to alternatives as they become available.
The comparatively enormous number of Superchargers and their reliability would seem to give Tesla a big enough edge to compensate for the hassle of using the Tesla app for those drivers of EVs whose manufacturers didn't pony up the required tribute for automatic, app-free billing.