I was told today because of recall 200, Hyundai wants buy back our cars
- Thread starter Mattsburgh
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After leaving my Kona with the dealer for 4.5 months and not getting any responses to my many, many calls and e-mails about a new battery date, then a complaint with the NHTSB,, I just heard today that I am being transferred to the buy back dept! My car was a 2019 leftover that I purchased in 2020 and only drove for 13 months before all this started. Can anyone give me any idea of what to expect from the buy back?
That’s good news. I filed a complaint with the NHTSB recently and with my state through the lemon law. Optimistic that I’ll get some traction. It entirely qualifies under my state rules. They denied me at Hyundai but I have persisted. Curious what you get. And good luck for staying persistent.
Mattsburgh
Active Member
lol, that's what the entire thread is about. You can't get any more detailed than this, just read it.
Christian Reading
Member
Expect to get your new purchase price less a small amount for months or miles used, depending on the lemon law formula in your state.
From my discussions with the BBB the usage formula is the cash price of the car (minus any rebates) X mileage / 120,000. This gives the usage value of the car. The usage value will be subtracted from the price you paid for the car. That should be pretty close to what HMA would offer you in the buy back.
I have a 2019 SEL Kona EV. I have a scheduled arbitration meeting next week with the BBB and HMA. Should be interesting if they are sending you to the buy back program.
Bob Fabbri
New Member
I leased a 2019 Kona, car sat at dealership for 6 weeks waiting for a battery which was replaced.
I had start
Bob Fabbri
New Member
Had started the buyback process during that battery wait period.
I live in Northern California
Hyundai used a third party company to handle the buyback.
Th
Bob Fabbri
New Member
The process was fairly straight forward.
The money I received was fair, I basically drove the car for 2-1/2 years with a total out of pocket cost of $3500
Esprit1st
Well-Known Member
Toolworker
Well-Known Member
Does that count the value of the federal tax credit? I don't think any lemon laws require that to be factored in; you get to keep it.
I wanted to add my experience here in CT. I was denied a buyback in summer 2021 so I went the Lemon Law route, arbitration hearing, etc. I prevailed and they bought it back less only a mileage discount (as per CT law). There was a State of CT incentive originally, but effectively I got to keep that. And the federal tax credit of course too. Neither of those entered into the repurchase calculation.
I should add that (in CT at least) all Lemon Law results (wins or losses) are posted online and include all details of the petition and arbitration . Mine included.
https://portal.ct.gov/DCP/Lemon-Law...icuts-New-Automobile-Warranties-Act-Lemon-Law
BaylorBob
Active Member
Hyundai will refund 1. Your Down Payment 2. The Amount you paid per month for the number of months you paid. 3. Your sales tax and Registration. 4. Any other expenses you incurred such as Sticker Cost to drive in Special HOV Lanes. They will deduct a small per-mile amount for the mileage you drove. This is set by each state that has a Lemon Law. California where I am has an Excellent Lemon Law which even covers used cars purchased from dealers. Unfortunately, many States do Not Have Lemon Laws and of the ones that do, they only cover New Cars, not used. Look for a post that I made after June 2021 where I explained in detail my Hyundai Kona Buy Back. I don't have time to look it up now, But you should be able to find it. It's quite long.
BaylorBob
Active Member
I like that Connecticut is posting their Lemon Law Decisions. It is an excellent idea and gives others a guide to if and how to move forward with their own claims, the pitfalls and mistakes others may have made, and the points and procedures that successful buy backers have used. All states should do the same.
hieronymous
Active Member
Amen to that..
After 5 decades of fault-free vehicle ownership, 3 years of fault-free Kona EV ownership is no more than I have expected - I'd buy another of these solidly engineered cars without reservation. Cars are complex machines that require scheduled TLC from the manufacturer's agents, and will give a lifetime of reliability in return.
I am firmly of the opinion that there are generally no issue-prone vehicle makes and models out there, but there are always a significant number of issue-prone owners...
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