Thanks again. That gives me an idea of current delivery times. Dealer saw our car and asked permission back right around 7/13. I think permission was only granted in the last 10 days. So we'll see.
When did you reduce to 80% ? Legal,gift cards aren't allowed to expire in Ontario.Update with regards to the $250 gift card!
I just got a random email from “Hyundai Prepaid Digital Solutions” and was about to delete it thinking it was spam when I noticed the amount of $250.
I clicked the link which took me to a legitimate Hyundai website. It allowed me to select a digital or physical gift card. I selected the digital card and was immediately sent a credit card number, expiration date and CVV!
At least the gift card came through!
Sent from my iPhone using Tapatalk
I thought that too at first but I think they're talking about the link to download the e-card expiring, not the card itself. I hope.
Maybe that is why they want it for four days. My dealer said it only takes a few hours to replace the battery. He said if I bring it in the morning it will be ready by the afternoon.
Can you tell me what dealer you went to? My dealer is telling me they won't order the battery because the software update didn't generate a specific code.
I could be wrong, but I don't know that taking it to another dealer would change the story. All the dealer does is run the software. They pass the results up to the company who makes the decision as to what to do with the information. So the issue may be with Hyundai of America more than a specific dealer.
Had my battery replaced yesterday Today I charged it to 100% and came up 327 miles!!!Eat your heart out Tesla
Here is a 39 month old battery, still topping up:Eat your heart out Tesla
thank you for your thoughts! Pretty sure the warranty only applies to the original owner. I like your advice about getting a letter from Hyundai, but making that happen could prove to be very difficult.
Hey Jennifer, I can certainly relate. I would certainly be in your mindset if all these other 2019s around me are getting serviced and mine was not. I'd really like to know specifically what is the test is, why my car passed where 'everyone else' failed, and the error bars. I don't think that clarity has been made available, but I have not looked into it as deeply as others. FWIW, Turnersville Hyundai in NJ is moving a lot of Kona EV's. I got mine there, but they're too far away from me to go to for service. Based on their volume I'd guess that they would be well aware of the ins and outs of what is going on. So they might be another place to call for additional information. Good luck!
Appreciate your comment. The dealer did tell me that there was a transmitter (?) that leads to the battery that was tested and none of the battery cells indicated error codes during testing. Without an error code they say the battery is not eligible for replacement. I went back a second time to tell them that customer service said I could have a new battery. The dealer explained that they are not authorized to prove agreement to the replacement, only the warranty department is. And the warranty department will not authorize it without either an error code or an engine light on the dash. I'll try talking to Turnersville Hyundai, thanks!
They better keep their grubby hands off my Kona battery!
