Worldwide recall according to this 11 Oct news item.

  • Thread starter Thread starter KiwiME
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KiwiME said:
The 10 min will cost us NZ$2.50 extra on most DC units. I don't see any reason why the charge session would terminate as it's not related to the quantity of power being transferred.
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I honestly don't know if chargers would terminate the session, and I suspect it might depend on the software of the specific charger.

You can obviously set a maximum SOC in your car, and when you reach that, the charger ends the session and starts the timer toward idle fees, if applicable. If charging stops, will the charger be able to tell the difference between a 10 minute battery cell diagnosis and the car trying to end the session?
 
The pause is all just part of any single charging session within the relevant charge limit settings on the car and any maximum imposed by some DC chargers. If there is a time-based fee during the session, then you'll pay an extra 10 min worth. The charging session will stop when either the car or the charger decides, unrelated to what Hyundai is doing to assess the battery.
 
On AC chargers, it could end up stopping / charging you idle fees, although 1kw is probably enough to keep the charger "alive". On DC chargers that wouldn't happen, given the car needs to signal the charger to stop the charge (and if you charge from 99% to 100% it probably charges at around 1kw :) ).

This article seems to indicate http://koreabizwire.com/hyundai-mot...-evs-over-potential-battery-fire-risks/171516 that owners in Korea see issues with "charge time of two hours to up to 70%".

Uh, why is there no-one in Korea doing any serious analysis of this :-/.

EDIT: Someone in this forum ( https://cafe.naver.com/allfm01?ifra...6articleid=525417%26referrerAllArticles=false) seems to indicate the 80% / 90% check is not happening all the time:
"
@ 40 minutes cut application Ministry of Environment rapid (best speed around 60kwh), a total of 3 attempts.

- Primary

. 50% -> 84% for 38 minutes

. 80% slower than the start

. No self-inspection (no in 80%)

- Secondary

. 84% -> 96% charge for 40 minutes
. Self-inspection for 10 minutes at 90% (1kwh speed)
. 93% slowed down again by half (i.e. 1/4 speed compared to the first)

-3rd
. 96% -> 98% charge for 30 minutes
. Self-inspection for 10 minutes at the start (1kwh)
. After that, it drops to 4kwh speed
"
 
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As of now we have three Australian owners reporting dealer appointments for the update, the first is this Friday.
 
Well good on Australia for having their affairs in order. Let's see how long it takes for Canada to pull it together.
 
Not so together, I'm also waiting for a motor replacement. Took me 4 months arguing in with the dealer that my car had an issue. Went to another dealer and they identified the fault within 2 weeks and ordered the replacement motor.

Fool on the original dealer, i kicked up a massive stink about it to Hyundai corporate and it turns out they didn't do a bunch of work they said they did, so they're now under investigation for fraud.
 
Alex2802 said:
Not so together, I'm also waiting for a motor replacement. Took me 4 months arguing in with the dealer that my car had an issue. Went to another dealer and they identified the fault within 2 weeks and ordered the replacement motor.

Fool on the original dealer, i kicked up a massive stink about it to Hyundai corporate and it turns out they didn't do a bunch of work they said they did, so they're now under investigation for fraud.
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On the bright side, your car will be in the hands of an honest and contentious service depot. It sounds like they place value in actual customer satisfaction, a trait that can be hard to find these days. I am fortunate to have a similar dealership here in Nanaimo:
https://www.wheatonhyundai.ca/team/
Both Brodie and Scott (Service manager and Advisor) are very knowledgeable, willing to listen and share information pertinent to any issues. Their sales staff also surpass expectations.
I hope the update as well as the motor replacement works well in your favor with your new dealer.:)
 
Wildeyed said:
Pretty ridiculous that Hyundai Australia is ahead of all other markets in communicating to customers.
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Not that far ahead. I just received a call from my dealer a couple hours ago. They said to bring the car in Thursday for the update and in the meantime don't charge unless absolutely necessary to get it there and park it away from the house until then. Does that sound like abundance of caution or urgent? I can't wait to hear what they tell me.
 
Jimct said:
Not that far ahead. I just received a call from my dealer a couple hours ago. They said to bring the car in Thursday for the update and in the meantime don't charge unless absolutely necessary to get it there and park it away from the house until then. Does that sound like abundance of caution or urgent? I can't wait to hear what they tell me.
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In the US? I thought Hyundai US wasn't planning to start the recall until December.

You might be one of the first US owners to get the recall.
 
I already got the recall update on Friday here in Bulgaria. Charged to 100% overnight so couldn’t observe the session. Did a 40-65% charge on Sunday while on a road trip and didn’t observe anything weird. Will go to a 100kW charger in the next few days and charge past 80% and report back.
 
TRSmith said:
In the US? I thought Hyundai US wasn't planning to start the recall until December.

You might be one of the first US owners to get the recall.
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That could be because I lease; since the dealer is technically the owner they might get the heads up sooner. Just a presumption.
 
Jimct said:
Does that sound like abundance of caution or urgent? I can't wait to hear what they tell me.
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It's consistent with the written recommendations provided to AUS and NZ owners. They might be treading more of a legal minefield in the US than other countries. But the sudden reports of appointments now means they must be ready to do the update outside of S. Korea.
I see on FB that one NZ owner reports having an appointment today (3rd Nov).
 
ericy said:
NHTSA website still says remedy not yet available.
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I can tell you from my professional career's experience the NHTSA isn't exactly expeditious when it comes to updating their website, or anything else for that matter. Same holds true for every other Federal Transportation agency.
 
At least we'll get some better data :).
Murry said:
I already got the recall update on Friday here in Bulgaria. Charged to 100% overnight so couldn’t observe the session. Did a 40-65% charge on Sunday while on a road trip and didn’t observe anything weird. Will go to a 100kW charger in the next few days and charge past 80% and report back.
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If you could do a 15-20% to 90% charge that'd be awesome.
 
Jimct said:
I can tell you from my professional career's experience the NHTSA isn't exactly expeditious when it comes to updating their website, or anything else for that matter. Same holds true for every other Federal Transportation agency.
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Could be.

I am hoping to get my car back tomorrow - I might ask them to check again before I head down to pick it up. Or maybe I will just keep quiet and let other people do the beta testing of this stuff - I really just want my car back, and the last thing I want is new faults that require even more repairs.
 
Anaglypta said:
It seems that Hyundai have now changed the "Description of Defect" submitted to the NHTSA - removing the reference to the BMS being at fault.

Does this make me feel any happier (having had service campaign 960 on my car), or does the cynic in me think that this may be an effort to shift liability.

Original:-
Description of the Defect : The high-voltage battery system in the subject vehicles might contain certain electrical deficiencies, such as internal damage to certain cells of the lithium-ion battery and/or faulty battery management system (“BMS”) control software, that could increase the risk of an electrical short circuit after fully charging the Li-ion battery. Hyundai is continuing to actively investigate this condition for identification of a specific root cause.

Revised:-
Description of the Defect : The high-voltage battery system in the subject vehicles may have been produced with internal damage to certain cells of the lithium-ion battery increasing the risk of an electrical short circuit. Hyundai is continuing to actively investigate this condition for identification of a specific root cause.

Documents here.

John.
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This only brings up new questions..
If the sw is to only detect faulty batteries, as in “faulty from production”. Why would the car need this sw after they have checked the battery once?

They wrote that the sw update i March -20 was the first step for detecting faulty batteries. And that cars produced after March -20 are not a part of the recall. Coincidence?

what happens when this sw detect a faulty battery after warranty expires? The fault was in accordance to Hyundai made when LG was manufacturing the battery, hence it’s always been defective.

I don’t think we’re getting the whole truth.

and beside this, there are two things I noticed was different from Tesla when first getting the Kona. In 2018 and start of 2019, if you charged the Kona to SOC 100% you still could Regen. So the “locked” part of the battery was actually available to charge. And when driving with cold battery in -18’C the car was regen 90kW. Nothing of this Was possible with Model S. It protects the battery with limited or no regen at all when cold. And if soc 100% you would not get any regen.
 
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