Marty ..... no way am I willing to give Dan O'Brien KIA an extra $10,000 over MSRP ..... they are just the "delivery boy". I reserved the car from KIA and my deal was with KIA. How KIA corporate can allow this is mind boggling ............... I have sent the below to KIA Complaints and news organizations .......... I wish there was more I could do ..........
KIA is airing a super bowl ad featuring "robo-dog" and the new KIA flagship EV..... the model EV6. KIA's highly anticipated USA rollout of the new model EV6 is about to be severely tainted by the greed of some of its KIA dealerships.
In June of 2021, with a deposit payment of $100.00, I reserved a KIA EV6 at KIA's estimated retail full price (MSRP) of $58,500. At the time I reserved MY new EV6 from KIA, I chose the Dan O'Brien Kia of North Hampton NH dealership as my "Delivery Dealer." O'Brien's role was to receive MY CAR from KIA, prep MY CAR for delivery and arrange for payment/financing. Delivery was slated for early 2022 with the "scuttlebutt" being that cars would start being delivered to the 1500 reservation holders just in time for the super bowl and it's KIA "robo-dog" super bowl advertisement.
Only 1500 reservations were taken for the new EV6 in the USA and those of us "lucky" enough to get a reservation were ecstatic. I was psyched!
I received a call from my "delivery dealer" on Feb 9th 2022. MY new EV6 is ready for pick-up! Final KIA sticker price is $59,945 slightly higher than the $58,500 estimate provided by KIA in June .... no big deal.
Before I continue, I want to emphasize that my reservation is with the manufacturer KIA.... not with the dealer whose only contribution is to hand me the car and take my payment... the dealer was not involved in the ordering of the car, or the reservation process. In essence, the dealer is the "delivery boy."
In preparation for payment, the delivery dealer, O'Brien, sent me an invoice with a base "price" of $69,945, $10,000 higher than the KIA retail sticker price shown on window of the car.
Let me state this one more time .... KIA's retail price (MSRP) $59,945. O'Brien's price to me, to hand me MY CAR is $69,945.
Yes ... $10,000.00 higher than the KIA retail price. O'Brien's explanation is "too bad... it's what we can get for the car".
But ... it's not O'Brien's car, it's MY car. I reserved and ordered the car directly through KIA ... O'Brien is the "delivery boy."
In essence, my "delivery boy" is ransoming MY CAR BACK TO ME AT A COST OF $10,000.00.
The KIA forums show this disgusting practice is happening regularly around the country as unscrupulous dealers institute wildly unreasonable markups. In my case the $10,000 surcharge is being imposed by a dealer that did not even order the car. If it was not for my selection of the O'Brien dealership to take delivery of MY EV6, O'Brien would never have even seen the car.
KIA corporate needs to stop this price gouging immediately.
Instead of having 1500 wildly enthusiastic new owners bragging about their brand new EV6, KIA is about to have a large group of seriously upset people who believe they have been cheated out of their new EV6. How can this be good for anyone .... even for the dealers with the $10,000 unwarranted markup, it is short sighted beyond belief.
The super bowl ad won't be positively received by me or my fellow consumers who in good faith reserved an EV6 with KIA only to have it stolen by greedy dealers. Is this ridiculous price gouging what has become of us? In fact, watching the super bowl ad just spurs me on even more to making the dealership price gouging more visible to the public, and I intend to do just that.
I hope you run/air this story as it is not only KIA dealers, but also other manufacturers dealers (i.e. Ford that are instituting what they like to call "market adjustments" to their retail pricing.
As Forbes.com states "Many dealerships are charging “market adjustment,” a euphemism for an amount above sticker price, also known as price gouging.
See the "robo-dog" KIA super bowl ad at ... it's a great advertisement.