Let’s get the oil change interval bug fixed and here’s a poll and a link to do it

[jray19]

I am due for my first oil change vary soon. I am going to be sending my oil in for analysis before the change. At below 17 gallons of gas burned there is no way I can need an oil change. If the results show I don't need an oil change, I can ask honda to repay it or start gathering data showing it dosen't work for a small claims court case. Ultimately, this feature not working affects the value of the car and the cost of maintaining it and it also affects the warranties on Hondas side. This is something that can be easily proved to be not functioning as advertised and they base warranty work on it. So this affects the value of the warranty.

Just wondering if you had the results from the oil analysis that you could share to the forum? Curious as my first oil change showing now 7713 miles and 48 gallons of gas (probably just over 2100 HV miles).

 

[uphill]

Should have a 4th poll option:

• I don't mind having an immaculate engine that gets oil changed 2x as often as it needs and never exceeds 2800RPM. Also, I look forward to buying undervalued, used Clarity engines in 5-15 years.

In all seriousness though, I was comforted to find out how cheap our oil filters are and how little oil this car takes. It would be great if the car actually analyzed the oil or counted operating hours but it seems very unlikely that Honda is going to respond to a feature request on an already released car.

 

[KentuckyKen]

It would be great if the car actually analyzed the oil or counted operating hours but it seems very unlikely that Honda is going to respond to a feature request on an already released car.

Honda did respond to all the complainants about the erroneously high HV Range bug and issued a Sevice Bulletin to fix it. So we are not without hope that if they get a similar outpouring of complaints that just require a software patch they will address the problem. We just need to get enough people on the forum to make the effort to report it to Honda.
The squeaky wheel got the grease last time so maybe it will again.

 

[miltondweller]

OK, many of us are getting the Maintenance Minder telling us to change our oil and filter when we have so few total months or HV miles on the gas engine that we know the oil is still good. It appears that this is a bug like the HV range in that it may be using total miles instead of HV miles. With very low HV miles we should be able to go 1 year between changes as Honda has bragged about in in their promotional material, but it ain’t happening for most of us.

We got the HV range bug fixed by getting as many of us as possible to make a ticket and thus draw Honda’s attention to it. Honda then issued a Service Bulletin with a software update that fixed it.

Let’s do the same thing with the oil change bug.
So to make that easy, here is the link. It only takes a few minutes and hopefully will light another fire under Honda.

https://crrs.secure.force.com/service/hondaownerw2c

Thanks, and please take the time to do this. I did and got a reply the next day. So it can make a difference as we proved with all the tickets getting Honda to address the HV range bug. Let’s get Honda to fix this with a Service Bulletin update just like the HV Range fix and the multiple warnings fix.

is there a website for reporting problems in canada? i was unable to find one. the one listed in this posting is for the us.

 

[Groves Cooke]

Purchased my Clarity on 9/1/2018. Have 6200 miles on the car. Got a message that service was due in 4 weeks (A1). Reset the code for tire rotation. Now service is due in 4 months. This is the way to avoid oil change at 6500-700 miles. I have a friend near my office who is a tire dealer. I will have him rotate the tires in a few weeks and get the oil change when it comes up in 3 - 4 months.

 

[Ray B]

Purchased my Clarity on 9/1/2018. Have 6200 miles on the car. Got a message that service was due in 4 weeks (A1). Reset the code for tire rotation. Now service is due in 4 months. This is the way to avoid oil change at 6500-700 miles. I have a friend near my office who is a tire dealer. I will have him rotate the tires in a few weeks and get the oil change when it comes up in 3 - 4 months.

The service in due in 4 months may again be triggered by the need for a tire rotation. If you reset the MM 1 code again at that point it will likely push out the need for oil change to the 12 month anniversary of the car, when the oil must be changed no matter what.

 

[bobcubsfan]

What kind of oil should be used? Synthetic? Normal?

 

[Ray B]

I believe the recommended oil, 0W20, is only available as a synthetic.

 

[bobcubsfan]

Manual says
■ Engine Oil


Recommended ·Genuine Honda Motor Oil 0W-20
·API Premium-grade 0W-20 detergent oil

So more expensive juice.

 

[Olimpia]

I am due for my first oil change vary soon. I am going to be sending my oil in for analysis before the change. At below 17 gallons of gas burned there is no way I can need an oil change. If the results show I don't need an oil change, I can ask honda to repay it or start gathering data showing it dosen't work for a small claims court case. Ultimately, this feature not working affects the value of the car and the cost of maintaining it and it also affects the warranties on Hondas side. This is something that can be easily proved to be not functioning as advertised and they base warranty work on it. So this affects the value of the warranty.

Any updates on this?

 

[bobcubsfan]

I may just do it. This is a leased car that I will happily turn in when the lease is up. The ICE issue is just so absurd that sometimes I am sorry we ever leased the car.

 

[bobcubsfan]

This is from the Chevy Volt manual which, despite protests from Honda, is a very similar vehicle to the Clarity Hybrd
Engine Oil Change


Every 24 months or when the CHANGE ENGINE OIL SOON message displays, change the

engine oil and filter as soon as possible, within the next 1 000 km/ 600 mi. The engine oil and filter must be changed at least once

every 24 months.