In my case, while I am deeply annoyed by the fact that it took so long, that does not mean that overall I feel the entire process was the worst thing ever or that Hyundai is awful. Hardly. The entire process was, for me, quite good. I hate that it took 10 weeks but if that's what it took to get an offer ( or two, actually) - both of which were overwhelmingly generous and in my favor, then I can live with 10 weeks to get there, frankly. I didn't like it, it was annoying, but hey if that's all I have to do to get the offers I got? No problemo.
And so for me, Hyundai handled this well overall, even though I was absolutely annoyed by some of the process and the lack of clear communication.
Bottom line, would I buy a Hyundai again in the future? Absolutely. Was my experience awful? Absolutely not.
For those who are not happy with Hyundai's handling of this, all I want you to do is take a moment to consider how you'd feel if I posted this:
Here in America, our offers have been really generous and Hyundai has been absolutely wonderful. Seems to be a worldwide phenomenon.
Does that accurately reflect how you feel? Of course not. My point: you don't want me to generalize to the point of speaking for you. Shockingly, those of us with good experiences don't want those with bad to generalize and speak for us, either.