MSimpsonNJ
Active Member
You do also have the wait-for-a-replacement-battery option also, correct? I don't think they can shut you out of that, since that would be covered under your warranty. Did the say that was not an option???
I was told today because of recall 200, Hyundai wants buy back our cars
- Thread starter Mattsburgh
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You do also have the wait-for-a-replacement-battery option also, correct? I don't think they can shut you out of that, since that would be covered under your warranty. Did the say that was not an option???
Chris Alemany
Active Member
Yes. Edited to add that that is my preferred option at this point.
Mattsburgh
Active Member
To the folks that have said they prefer to keep the car and get a new battery, I get where you are coming from and I was there just a few days ago. Not so much anymore. I still may keep the car, if the buy back offer doesn't meet my expectations, but of course in that scenario I'm probably going to end up in a huge fight with Hyundai b/c I'm definitely not just going to accept 80% charge as a fix.
Anyway, let me get to my point, which is this: I don't think it was stressed enough in the earlier discussions so I want to stress it now, I am not convinced that Hyundai is ever going to replace the batteries due to this recall. What I mean is, they are telling me that they are not convinced that replacing the batteries fixes the problem. If that is true, then they are still trying to figure out what does in fact fix the problem and logic follows it's possible (not likely, not definite, just possible) they're going to pull a GM and say we finally determined how to fix this and we don't need to replace the battery to do it. And to those saying they're happy to keep the car and get a new battery, I just want to make sure you consider... but what if you don't get a new battery? What if Hyundai says we just have to replace the BMS with a newer one that does a better job managing charging. I'm just completely making that up just as example but you get my point, hopefully, which is: the Hyundai corporate representative that I spoke to was clear and adamant that she does not believe that Hyundai has any plans at this time to replace the batteries in our vehicles.
Anyway I just wanted to mention that because it certainly seems like everyone is assuming you can keep the car and get a new battery even if it takes 10 months. I'm not so sure that's the case. It might be, absolutely. It might not be though, too. And that is why I am now leaning towards letting them buy back the car (pending the reasonableness of their cash offer), even though I love the car and it's my favorite car I've ever owned and I've owned a lot of cars, rather than gamble and wait and see what they come up with months from now.
Anyway, let me get to my point, which is this: I don't think it was stressed enough in the earlier discussions so I want to stress it now, I am not convinced that Hyundai is ever going to replace the batteries due to this recall. What I mean is, they are telling me that they are not convinced that replacing the batteries fixes the problem. If that is true, then they are still trying to figure out what does in fact fix the problem and logic follows it's possible (not likely, not definite, just possible) they're going to pull a GM and say we finally determined how to fix this and we don't need to replace the battery to do it. And to those saying they're happy to keep the car and get a new battery, I just want to make sure you consider... but what if you don't get a new battery? What if Hyundai says we just have to replace the BMS with a newer one that does a better job managing charging. I'm just completely making that up just as example but you get my point, hopefully, which is: the Hyundai corporate representative that I spoke to was clear and adamant that she does not believe that Hyundai has any plans at this time to replace the batteries in our vehicles.
Anyway I just wanted to mention that because it certainly seems like everyone is assuming you can keep the car and get a new battery even if it takes 10 months. I'm not so sure that's the case. It might be, absolutely. It might not be though, too. And that is why I am now leaning towards letting them buy back the car (pending the reasonableness of their cash offer), even though I love the car and it's my favorite car I've ever owned and I've owned a lot of cars, rather than gamble and wait and see what they come up with months from now.
Mattsburgh
Active Member
To follow up, here is the lemon law information about depreciation calculations for MD and PA:
MD: "If your car is a lemon, you are entitled to a replacement vehicle or the manufacturer must refund the full purchase price minus an allowance for use, not to exceed 15 percent of the purchase price". So if you paid $40,000 for example, the most they could deduct would be $6000, which is less than the Federal tax credit, which in my opinion is a pretty big win. But I'm making a lot of assumptions here of course.
PA: "The manufacturer is allowed to receive a reasonable offset for your use of the vehicle that you are having problems with. That refund offset can total no more than 10% of the purchase price of the vehicle or $.10 for each mile driven before the first reported repair." Just note that the PA lemon law only covers the first year of ownership so technically we're not eligible under the Lemon law, I don't believe. That probably doesn't matter as it appears Hyundai is buying the cars back either way and just using each state's law as a guide for how to determine depreciation. If that's the case then I'm likely going to be very happy with their offer, since I live in PA. If the max they deduct is about $4000, I would of course absolutely take that.
Anyway, as I mentioned once already, I'm making a lot of assumptions here. Either way at least folks in these states at least have some idea what the law says, might come in handy when in discussions / negotiations about the buyback.
DasMeister
Member
It’s been a very long and weird road on the lease of my 2020 Kona ev
found out about battery recall like a week after leasing on this site.
Got a loaner for my ev until battery is fixed.
Just talked to dealership yesterday after no information on fixes (motoring ticking noise too) - I have blue link and noticed they had driven 200 miles and no updates
After speaking to rep that had to go look into why my car was driven so much they finally tell me the key got mixed up and they had been using it as a customer shuttle car!!!
Im scheduled to go see their GM Tuesday - theoretically to swap me out into a new 2021 Kona ev - but I don’t know if that will even be enough to take this bad experience and turn it around.
Now getting me into the ioniq 5 when it comes out could probably turn me around …
found out about battery recall like a week after leasing on this site.
Got a loaner for my ev until battery is fixed.
Just talked to dealership yesterday after no information on fixes (motoring ticking noise too) - I have blue link and noticed they had driven 200 miles and no updates
After speaking to rep that had to go look into why my car was driven so much they finally tell me the key got mixed up and they had been using it as a customer shuttle car!!!
Im scheduled to go see their GM Tuesday - theoretically to swap me out into a new 2021 Kona ev - but I don’t know if that will even be enough to take this bad experience and turn it around.
Now getting me into the ioniq 5 when it comes out could probably turn me around …
Mattsburgh
Active Member
!!! Whoa. That is just inexcusable for them to be using a customer vehicle like that. Who the hell is managing that dealership? If I were you I'd be nice but very firm, they're going to put you in a brand new Kona EV and it's not going to cost you 1 penny more than you already paid. You have all the leverage here, use it!
(also, if there's another Hyundai dealer near you, I'd go there from now on for service
)DasMeister
Member
!!! Whoa. That is just inexcusable for them to be using a customer vehicle like that. Who the hell is managing that dealership? If I were you I'd be nice but very firm, they're going to put you in a brand new Kona EV and it's not going to cost you 1 penny more than you already paid. You have all the leverage here, use it!
(also, if there's another Hyundai dealer near you, I'd go there from now on for service
ya I’m pretty sure that’s how I’m gonna play it. I know I can roll this into getting an ioniq 5 - not even all info released in US etc etc
but new 2021 should be easy for them - I’m curious if I also try to work on monthly lease price (15000 miles a year and around $300 a month - deal made before all this bad press about battery came out)
Timing sucks on Ioniq 5 not being out - cause it really seems to hit a lot of check marks I’ve missed on Kona (bigger interior being …biggest)
GPM432
Active Member
To go along with your argument If they think they have a BMS fix why would they be buying back cars. To me that will be a big headache for them. remember the so called billion dollar fix is just a drop in the hat for Hyundai I'm sure they want to keep some kind of reputation.
So we all should wait. like I said lots of rumours and false info out there mainly from Hyundai which gets passed on here.
Ed C
Active Member
I always had the notion that Hyundai will never replace ALL batteries for their 2019 Kona EVs....only the ones that went brick after their updates. They are a company. And companies will look to any avenue to cut costs...even though the problem stemmed from them.
Thinking just because you own a 2019 Kona EV will automatically grant you the option to get a new battery is pure fantasy.
It is a sad time to be going through this as a Kona EV owner, IMHO. Even with a generous buyback offer, say purchase price minus anything less than $7,500. You may be thinking you had driven for free for the past 2 years....because basically the Federal Tax Credit offset the depreciation and mileage use. But I am not sure how the dollars you get back will buy you the equal amount of car you had bought 2 years ago.
In case you haven't noticed, car prices had gone up, as is everything else due to inflation. We are not talking a low amount of inflation, but a good 4-5%. A lot has to due with the extra $Trillions the US government had added to the economy. A lot has to do with people getting thousands of dollars of free money from stimulus and extra unemployment. You money is worth less than before.
Wildeyed
Well-Known Member
I'm not sure what all the conjecture is about, the Hyundai Canada recall notice clearly states that they intend to "replace the battery system assembly". That seems pretty clear to me: new battery. I suppose it doesn't preclude a buyback but it certainly does include a battery replacement.
Wildeyed
Well-Known Member
I don't know how many alternative cars you have at your disposal but you might have one foot in the grave and another on a banana peel before the Ioniq 5 becomes an option as a replacement.
Wildeyed
Well-Known Member
All a buyback means is that you are immediately car-less and underwater by thou$and$.
Wildeyed
Well-Known Member
I'm not sure that it's wise to put so much stock in the word of a Hyundai phone agent. Any I've talked to couldn't locate their own backsides with both hands let alone pronounce on corporate policy or plans with any degree of authority.
Jamas
Active Member
In CT:
The statutory mileage deduction is computed by multiplying the present mileage of the vehicle times the contract price and dividing that figure by 120,000
Chris Alemany
Active Member
agreed
Ginginova
Active Member
Don’t panic too early.
Hyundai Kona EV battery replacements due to a fire risk are a global thing and they are rolling out slowly around the world due to big logistic process which needs to be done. This will be taking across the globe for whole year.
Local Hyundai guys will get informed by the global Hyundai guys when logistics will be ready for specific local markets for replacements to start.
My Kona is also not marked yet for battery replacement, but will get one. Global Hyundai recall system will mark it for replacement as soon as logistics for my country will be done - replacement batteries shipped to the local service guys and training for those completed.
In mean time they are immediately replacing only batteries which were intentionally bricked by BMS checks after latest software updates. That is maybe one Kona per each 100 sold.
Hyundai Kona EV battery replacements due to a fire risk are a global thing and they are rolling out slowly around the world due to big logistic process which needs to be done. This will be taking across the globe for whole year.
Local Hyundai guys will get informed by the global Hyundai guys when logistics will be ready for specific local markets for replacements to start.
My Kona is also not marked yet for battery replacement, but will get one. Global Hyundai recall system will mark it for replacement as soon as logistics for my country will be done - replacement batteries shipped to the local service guys and training for those completed.
In mean time they are immediately replacing only batteries which were intentionally bricked by BMS checks after latest software updates. That is maybe one Kona per each 100 sold.
Despite the price increases, here in the Northeast U.S. you can now buy a new Kona EV for less than 2 years ago given the incentives Hyundai is offering. This may not be the case in most of the rest of the world, but it's notable. Many dealers here are overloaded with inventory. One of the dealers near me has 40 Kona EV's on the lot.
Ed C
Active Member
Another Kona EV???? The main reason why Hyundai is offering the buyback is because of the Kona EV. Why do I want to upgrade to more of the same? That is why there is a lot of inventory because nobody wants to buy it....
You think upgrading to a newer year model will somehow magically solves the battery problem? According to the rep that Mattsburg had talked to, Hyundai believes changing the battery DOES NOT solve the problem. So if the battery is not the problem, then what is? Is it or is it not a battery problem????
Frankly to tell you the truth, Hyundai doesn't know what the problem is.....they are just blaming the battery.
Chris Alemany
Active Member
With all due respect, framing this as "Hyundai doesn't know what the problem is" makes no sense. All car manufacturers are required by law in most countries to identify and fix major problems with their vehicles that can endanger car owners.
Why would this be any different from an airbag or drivetrain issue? We might not have a precise reason for the battery issue; a folded anode tab, as detailed in the recall notification. https://www.r0183info.ca/ ; or an issue with the separator inside the cells and dendrites forming at high SOC which has been a common problem for all car manufacturers using lithium batteries (Feb 2021 https://electrek.co/2021/02/12/cause-of-lg-battery-fires-rumored-to-be-found/ ).
But it is obvious the batteries are at risk of lighting on fire. Replace the battery, remove the problem.