You might get some action if you remind them that whatever warranty (factory or extended) will toll (extend) by the same amount of time they have your car for a warranty repair.
Fuel Pump Recall - Long Wait for New Parts
- Thread starter NJClarity
- Start date
- Replies 201
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Remarksman
New Member
Some things didn’t turn out the way I thought, and we have a full gas tank and an appointment to have the recall service done in two days.
I don’t think we have time to drive far enough to get the gas below the quarter tank the dealership requested, so I tried using the siphon hose I have. Unfortunately there must be a fairly sharp bend near the tank in a corrugated pipe and I can’t get the siphon hose down to the gas.
Has anyone had luck siphoning out of the Clarity’s tank? Alternatively, how do you get the rear seat cushion off? (I could open that plate on the top and siphon from there?)
I don’t think we have time to drive far enough to get the gas below the quarter tank the dealership requested, so I tried using the siphon hose I have. Unfortunately there must be a fairly sharp bend near the tank in a corrugated pipe and I can’t get the siphon hose down to the gas.
Has anyone had luck siphoning out of the Clarity’s tank? Alternatively, how do you get the rear seat cushion off? (I could open that plate on the top and siphon from there?)
neal adkins
Active Member
My dealer said the fuel pump is under the rear seat. So no need to remove tank. I would re schedule if you cant use a transfer pump. Harbor freight sells one.
petteyg359
Well-Known Member
I also filled my tank up shortly before the replacement was done. 3/4 tank and they didn't complain, so maybe needing the gas low in case the tank needs to come off is just standard request for many cars, but not all?
Remarksman
New Member
I tried a few different types of hoses but never could get down to the fuel through the filler cap.
I took off the seat and opened the round access panel and found “High Voltage” warning, so I pulled up the ‘carpet’ in the trunk and found the access panel that actually leads to the fuel pump.
My guess is that most Honda’s have the fuel pump under the seat and the admonition to clear the seat does not actually apply to the Clarity - instead you need to make sure the upper part of the trunk is clear.
I took off the seat and opened the round access panel and found “High Voltage” warning, so I pulled up the ‘carpet’ in the trunk and found the access panel that actually leads to the fuel pump.
My guess is that most Honda’s have the fuel pump under the seat and the admonition to clear the seat does not actually apply to the Clarity - instead you need to make sure the upper part of the trunk is clear.
Remarksman
New Member
Well, it was a sad day: Hour and a half drive to Beaverton Honda and I showed up with the tank just under half full and they refused to do the fuel pump replacement. Rescheduled for next week.
Beaverton Honda:
No shirt, no shoes, no service.
The dealer requested that the fuel level be less than 1/4. The owner did not comply.
I bet the tank was less than 1/4 after the hour and a half drive back home.
petteyg359
Well-Known Member
So, my dealer's parts people told me the part they order is not a whole fuel pump, just the new impeller, which they then replace on the existing pump.
MrFixit
Well-Known Member
I think they are misinformed...
The part that gets replaced is the entire fuel pump assembly (06170-TRW-305).
Here is the procedure in all it's bloody detail:
https://static.nhtsa.gov/odi/rcl/2023/RCRIT-23V858-8531.pdf
What gets replaced is the Fuel Pump Motor. That part includes the impeller. The dealer receives a Fuel Pump Motor Kit. They do not disassemble the motor from the kit, remove the impeller and replace just the impeller. They also do not replace the entire fuel pump assembly, because none of the other components are subject to the recall.
From what I’ve seen, if it fails, the car might just stall or not start, so having a backup plan is smart. When I was stuck waiting on a rare part, I found places that sell stuff like Bobcat parts—they offer decent quality replacements, fair prices, and quick shipping. It helped me get something for a different project fast, so maybe checking around for temporary fixes or alternatives could help while waiting on Honda.
NorCalPete
Active Member
After nagging my local dealer every month since January, they finally have the fuel pump replacement for my (bought-new in 2018) car. I had to schedule the recall work two weeks out to allow time to get the gas tank level down to a quarter or less. They asked for at least half empty, but I want it lower to avoid splashed gas issues. Fortunately, the recall work already was done for the second 2018 I bought in February.
NorCalPete
Active Member
The fuel pump recall work was completed today. Gas tank was at 1/4 full as planned. I didn't detect any unusual odors (gas-related or otherwise) while driving it back home. I'll wait for the low-fuel indicator to appear before filling the gas tank. Typically, there was about 1 gallon left at that point, so I want to see if this has changed after the repair.
turtleturtle
Active Member
Glad you got it done. Our dealership keeps saying they can’t get the parts for like a year now. Even had it in there for other service and they tried to get me sign a form at pickup saying I acknowledged there was a recall and declined the repair.
What?
We shouldn’t have to nag over a safety issue like this.
What?
We shouldn’t have to nag over a safety issue like this.
kcsunshine
Active Member
The service rep insists that I leave the car at least overnight for the repair. They didn't tell me this over the phone before I came in. I might need to find a different dealer. I didn't want to bring it to where I purchased the car because they usually want me to do additional repairs that I felt were unnecessary. Did anyone else need to leave it overnight?
Johnhaydev
Active Member
I didn't need to leave the car with them overnight. I think it took a few hours. hopefully you can find another dealer.