Electric water pump recall

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Just had both pumps serviced today on the TSB . Both units showed no signs of leakage so replacement of the can cases and new o-rings was all that was required. Repair time about 4-5 hours . (They will probably get quicker at it since this was their first).
Gratitude to the dealer: first time the coolant has been over the minimum level (about half way between min and max). Was always at min from manufacture.:)
 
I marked my cold coolant level precisely with a pen in the hope of having a heads-up in case this becomes an issue. I've been able to get my fingers on both pump connectors but the latch is too stiff to open in such confined spaces. Was hoping to inspect them periodically to avoid any down time as parts could take a long time to get to these islands. My build date is 8 Sept 2018.
 
electriceddy said:
Stopped by the dealer today and my Dec 22/18 manufacture date Kona is included in the 19-01-036H TSB for the EWP(s), so be good idea to get yours in if close to that build date.
The Techs are aware of the recent campaign however I had to show them that there are two o rings to be changed (one for each pump- Electrical devices EWP and Battery EWP). This part is one they will order and stock, but the pumps themselves or the wiring harness -no .
The procedure is to change the o rings and do an inspection at that time to see if any coolant has leaked into the case or further into the electrical wiring harness connector. If that is the case the pump(s) will have to be ordered and the wiring harness assembly if also affected.
I am hoping that mine has not leaked yet and a simple o ring replacement on both pumps will solve the issue.
I was advised that the job will take close to 4 hours (this is their first one) but once they get good at it -more like 2 hours.
Booked in for mid-January, will keep advised.
Click to expand...

Just had mine in for 1st service and the water pump repair. Unfortunately mine needs more that an O ring seal as the dealers had to order in a replacement pump. Apparently I’m the first that required the complete job as all before have just require an O ring replacement. That’s my luck, but still at least it’ll be fixed.
 
Colin Munro said:
Just had mine in for 1st service and the water pump repair. Unfortunately mine needs more that an O ring seal as the dealers had to order in a replacement pump. Apparently I’m the first that required the complete job as all before have just require an O ring replacement. That’s my luck, but still at least it’ll be fixed.
Click to expand...
Which pump do they have to replace- the one in the front(electronics) or the one in the back of the EPCU for the battery? I do hope they realize there are 2 of them almost identical.
Also are they changing pump only or does it involve new wiring harness c/w connector?
Mileage?
 
This info was posted about the applicable build date range of this campaign, 6 Dec 2018 to 16 Jan 2019.

applicability.webp
 
Something inspired me to drop by the dealership to arrange one-year service, rather than phoning, because I wanted to discuss the recall. Of course they had no clue what I was talking about until I showed them the bulletin. It seems recall notices are sent by email and I never got a message because I never gave them my address. Anyway it does seem my car is in the affected group and the parts are on order.
 
SkookumPete said:
Something inspired me to drop by the dealership to arrange one-year service, rather than phoning, because I wanted to discuss the recall. Of course they had no clue what I was talking about until I showed them the bulletin. It seems recall notices are sent by email and I never got a message because I never gave them my address. Anyway it does seem my car is in the affected group and the parts are on order.
Click to expand...
If the dates of the affected group are correct then my car is affected. I have received no emails and they have my contact info.
 
Maybe you could make the techs' job easier by pulling both bottom
covers in the front before driving over? It's quite a few bolts and
expandy-pins, but exposes everything. Not the best weather for it
in the North at the moment, though..

_H*
 
electriceddy said:
Which pump do they have to replace- the one in the front(electronics) or the one in the back of the EPCU for the battery? I do hope they realize there are 2 of them almost identical.
Also are they changing pump only or does it involve new wiring harness c/w connector?
Mileage?
Click to expand...

Update, had both pumps replaced, not sure about the wiring but assumed that may have been replaced too.


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I checked the campaign site with my VIN this morning; no recall,
I'm Feb 2019, just clear of the problematic range. I also stopped
by a local dealer service dept to ask if they've gotten any of these
through the shop ... guy said they got only one there, and seemed
to be complaining "sometimes it's the cover, sometimes it's the
whole pump, depends on VIN and manufacture date... it's this
whole *procedure*." Meaning that they probably have to sit there
and wander through a whole checklist on GDS or something
before they're authorized to do any work.

I'll try to have a closer look at the pumps once the weather warms up.

_H*
 
hobbit said:
I checked the campaign site with my VIN this morning; no recall,
I'm Feb 2019, just clear of the problematic range. I also stopped
by a local dealer service dept to ask if they've gotten any of these
through the shop ... guy said they got only one there, and seemed
to be complaining "sometimes it's the cover, sometimes it's the
whole pump, depends on VIN and manufacture date... it's this
whole *procedure*." Meaning that they probably have to sit there
and wander through a whole checklist on GDS or something
before they're authorized to do any work.

I'll try to have a closer look at the pumps once the weather warms up.

_H*
Click to expand...
Could you elaborate or direct me to the"campaign site" please? I wasn't aware there was a place we could check our VINs. Thanks!
 
Wildeyed said:
Thanks. It's a US site and won't recognize my Canadian VIN. I wonder if there's a Canadian version? Probably not. Hyundai Canada consistently underwhelms.
Click to expand...
It lives here:
https://www.hyundaicanada.com/en/owners-section/recalls
But it does not show my s/n as being affected, even though it was shown to be so on the dealers computer.
Best to print out the TSB supplied earlier in this thread and take it to the dealer armed with that info.
 
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