Did you get the battery replaced?

You're really lucky. Not sure that I buy that the battery will last. We were told that the battery was same one, just a new one. It was good that you were able to offload it now.
 
JOSEPH CORTEZ said:
After looking up delay info on batteries, I found that they blame the ports are not performing at full speed, which it is true. That cannot be solved by Hyundai unfortunately. I’m not pleased w all happening. But truth of it is, they don’t have any to pass out at the time. Look up the issues happening in the ports
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Somehow HMC shipped: 2022 kona electric, Kia 6, Inioq 5 with the port issues. Read my battery recall experience.It involves authorized dealerships who can sell,but unable to repair an EV.

Post new li-ion replacement. Already seeing a battery use warning again once I turn it off and the vehicle stays on until you exit.


Agree with @HepKona Hyundai is a sh*%!show .
 
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EVRIGREEN said:
I'm so sorry to hear about everyone's ongoing problems with the Kona. I absolutely loved my car, smiled every time I went to drive. I was one of the lucky ones who got a buyback. I did consider another Kona EV, but my son convinced to go with a Model 3. To anyone out there who is lucky enough to get a buyback, and still want an EV, I would strongly suggest the entry level Model 3, which is about the same price as the higher end Kona (even with the recent price increases). Best car by far that I've ever had and the charging network is fantastic. I just realized I have to change my profile image :)
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I have told people wanting a kona electric to avoid it. HMC being the key reason. Usually recommend Tesla based on how the person wants to use their EV. When I drive my X.I am reminded of how good my Kona electric is pre battery recall.
 
Ramzak said:
Konasu, Ron Tonkin Gladstone is the dealer that I take my car to. They are very service oriented and I have been treated very well. The only downside is my car would not run without installing a battery. It sat on their lot for exactly 6 weeks. I did ask for a loaner, their reply was they did not have any. I think my problem is with Hyundai. I complained to them because they were sending out recall batteries to people that were able to drive their car, and not prioritizing those Kona's that were dead. No reply.
I do like driving the car, I would rather keep it instead of employing the lemon law, especially after all the running gear and battery are so new.
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Not sure if you used the lemon law as I stumble upon the ongoing saga . Hyundai should have done a stop sale. Instead the 2021,2022 shipped with surfacing problems involving the Li-ion. Where a battery replacement appears to be the solution.
 
livingthecadream said:
We got ours replaced after it sat dead for 6+ months. We parked it and continued to work on the lemon law buyback. After 8 months of stress and duplicity, they bought it back last week. We had to drive the car over to the dealership to turn it in. Driving 12 miles lost 40 miles of charge. They have not fixed the battery; just replaced it with the same bad one.

Hyundai is on a lifetime boycott from us. They even lied to our lawyer. Also, there are at least three more lemon cases for the Kona that I am aware of. I had a lemon with a Dodge previously. They bought the car back in 6 weeks and gave me an employee code if I wanted to buy a new one. That is a great company who values customers.

I am telling everyone I know of our experience. The only satisfaction that I can get out of this is to prevent others from purchasing from Hyundai.
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Told a 3 Hyundai car family to buy a Tesla when they wanted to get an EV. They are happy they have their 3.
 
Update. July 27,2021 bulletin 21-C0415-2 cancels the previous bulletin TSB 21-C0415-1 where Kona electric owners were going to be provided up to $850 CAD for having to reduce their batteries to 80% , wait for a battery replacement. The updated bulletin no longer offers the maximum $850 gift card. I imagine the $250 CAD is no longer on the table either.
 
ehatch said:
Update. July 27,2021 bulletin 21-C0415-2 cancels the previous bulletin TSB 21-C0415-1 where Kona electric owners were going to be provided up to $850 CAD for having to reduce their batteries to 80% , wait for a battery replacement. The updated bulletin no longer offers the maximum $850 gift card. I imagine the $250 CAD is no longer on the table either.
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I think you are wrong my friend "July 2021" People have been getting the $250 and $850 since July 2021 and just recently.
 
GPM432 said:
I think you are wrong my friend "July 2021" People have been getting the $250 and $850 since July 2021 and just recently.
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Did you look up the bulletin? Realize the consumer doesn't write these for the OEM?
Reality is hyundai being inept, with a paper trail.
 
New battery solution! After more than 8 months without my car due to the defective battery I finally got a new one. The original dealer I went to couldn’t get a battery and had no idea when they would. I also went through the arbitration process (and lost!) and was told by the Hyundai rep that they didn’t know when it would be replaced. I decided to call another dealer who told me that they get new batteries in a few weeks. I had my car towed there and just got it done! This mess is finally over. If anyone else is still waiting, try another dealer!
 
Cathy OS said:
New battery solution! After more than 8 months without my car due to the defective battery I finally got a new one. The original dealer I went to couldn’t get a battery and had no idea when they would. I also went through the arbitration process (and lost!) and was told by the Hyundai rep that they didn’t know when it would be replaced. I decided to call another dealer who told me that they get new batteries in a few weeks. I had my car towed there and just got it done! This mess is finally over. If anyone else is still waiting, try another dealer!
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Sorry you had to go through that for so long. I had something similar happen but I was actually referred to another dealer by my own when they realized that they were not going to be getting a battery in any reasonable time frame. Best thing that could have happened.
 
Has anyone with a battery replacement noticed a significant decrease in range with the new battery? for me it's about 35-40 miles.
 
Jennifer said:
Has anyone with a battery replacement noticed a significant decrease in range with the new battery? for me it's about 35-40 miles.
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I reported a strange drop in range of about 30-40km. But it happened more than a month after replacement and it happened overnight. Within a few days the range had returned to the (reasonably) normal parameters.
 
I made two trips in the Kona to Florida and back to New York and then got a replacement traction battery and made the same trip. I did not see any change in range and made every charge station that I made the two prior trips with no problem. Local drive is exactly the same with the new traction battery for me, I don't see any decrease in range.
 
The BMS software update applied at the time of battery replacement will overwrite all data used by the GoM for its guesstimate.
 
Joev said:
I made two trips in the Kona to Florida and back to New York and then got a replacement traction battery and made the same trip. I did not see any change in range and made every charge station that I made the two prior trips with no problem. Local drive is exactly the same with the new traction battery for me, I don't see any decrease in range.
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that is very interesting. I guess I'm the only one. BTW would you be willing to share your travel details from NY to FL in the Kona? How long did it take? Where were your charging stops?
 
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