I'm also investigating it further. At the moment just with the dealer that did the service.
Battery replacements are starting
- Thread starter gonfunko
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Wildeyed
Well-Known Member
Ya I'm really curious about this. If Hyundai has further narrowed the breadth of potentially affected batteries it would be nice to know. It would also be nice to know what those parameters are and how, if at all, these "software" changes confirm or deny a problem necessitating or obviating a replacement.
Suzanne Roth
Member
Interesting. I have a 2019 Kona purchased Oct 2019 here in San Diego, in Campaign 200 recall. My Max charge has been reduced to 80% and I received the $200. ‘inconvenience’ digital Visa card. My leased vehicle has been approved for repurchase by Hyundai Corp. The quote has been submitted by Sedgwick, and $ amount is pending approval. Hope to receive word this week. /My heretofore understanding is that batteries were not being replaced. / Someone else on this thread (or other thread) mentioned that their 2019 Kona was not affected by recall, and their charge level returned to 100% max. As recommended by someone else on the thread, he verified that he was not affected by entering VIN #. Well… I got curious, so went to www.HyundaiUSA.com/Campaign200 website> entered my VIN> in bold print said: YOUR VEHICLE IS NOT AFFECTED> I clicked on another link next to “to check if your vehicle has any safety recalls or campaigns, click here> I clicked on link> re entered my VIN> said that I was AFFECTED by Recall. Hmmmmm. That’s weird. I repeated the process, carefully reentering my VIN at the first step. This time the system immediately said I was affected. Now I wonder if I had incorrectly entered my VIN the first time, despite my cross-checking the #. Whatever, just be careful entering your VIN # and click on any other links if it says your vehicle is not affected.
Suzanne Roth
Member
FYI: when I called dealer here in San Diego, they knew nothing re the $200. I had to send screenshot of notice from Hyundai Corp. Subsequently, I had to bring the vehicle in for ‘Campaign P29’. Got curtesy Lyft ride home. Evidently there is a process that includes more than just going into the EV settings. Anyway, after P29 completed, I received the $200., chose the digital delivery rather than snail mail. The ‘P29’ was required as part of process to have my vehicle bought back by Hyundai. I was informed that batteries were not being replaced. /As mentioned elsewhere on this thread, maybe some 2019 Kona EV batteries have been determined to be OK and OK to charge to 100%. Interesting to know how that is determined.
KiwiME
Well-Known Member
I would imagine that every single cell of the 294 installed in our battery packs have been barcoded by serial number at pack assembly. It's not a stretch to believe that in high-volume production there are multiple sources of those cells, all binned together on the assembly line. Perhaps, after going through production records some packs have been determined to not have any of the defective cells made at the Nanjing plant? Just a thought ...
Kamloops_KoNa
Member
That's why I most often have changed out the original 12V batteries whenever I find one in a new vehicle of mine; they're always crap
Kamloops_KoNa
Member
I have been told me battery will be arriving in late July/early Aug (Oct, who are we kidding)
After 2 epic failures on the hwy during cold weather, I can't wait to get the battery replaced & sell it.
Glad I always had my ol subaru back up to take of things as my bucket of crap spent over a month in the shop this year.
Maybe future EV models will be better, including the new ioniq and ID platform, but for now, I'm going to rely on my low km subaru
Suzanne Roth
Member
To which battery are you referring: the 12V under the hood or the big Lithium battery under the carriage?
My 2019 Kona is on the recall list. I set up an appointment with the dealer in Burlington, Vermont and was told that the only thing they will do during said appointment is photograph the sticker(s) on the battery pack and send that along to Hyundai, who would then advise as to next steps. Should take about an hour, he said. I told him I had taken my own pictures of the battery pack stickers the last time I rotated the tires, and asked if that would suffice (I'm also trying to avoid a 3-hour round trip). The service guy mumbled something about a "special app" that they use to send the data directly to Hyundai, but he finally admitted that, basically, since this is a federal safety recall, only the dealer could gather and provide the battery info.
OK, whatever. It's a 5-minute walk to a tasty beverage down on Pine Street.
OK, whatever. It's a 5-minute walk to a tasty beverage down on Pine Street.
Kamloops_KoNa
Member
The biggie.... If it were the 12V one, I'd never get an original generic battery; I'd simply buy a better one for 100 bucks.
It's the 1600 lb LG one that I'm waiting to get replaced before I sell it
Wildeyed
Well-Known Member
I was confused too. What were the two epic failures of the (big) battery in the cold on the highway?
subnivean and other Kona owners.
I spoke to the service manager at my Hyundai dealership. I explained my concern that the 200 recall was completed and closed out. He then explained the procedure. They do take a photo of the label, uploaded to Hyundai corporation then they determine if the pack needs to be replaced or just a software update needs to be applied. In my case they determined the pack was fine and then applied the update. I continued to express my concern and ask him about charging to 100% and he said no problem.
I can't do much more than that except enjoy driving my 2019 Kona Ultimate!
Wildeyed
Well-Known Member
I'm going to have a difficult time enjoying my car if, after all this recall talk and promises of battery replacement, all the dealer does is to install some software of unknown purpose, claim the previously faulty battery is actually now hunky dory and then waves bye-bye and wishes me happy trails.
hobbit
Well-Known Member
How does Hyundai determine what a pack "needs" from a shot of the label? That implies
that they have either exact records of which source supplied the cells, or some heuristic
that can indicate safe / not-safe. Which is it, and where is this information PUBLISHED so
we can look these things up ourselves. And if it isn't yet, WHEN.
They have to stop trying to save face and sac up and inform the public.
_H*
that they have either exact records of which source supplied the cells, or some heuristic
that can indicate safe / not-safe. Which is it, and where is this information PUBLISHED so
we can look these things up ourselves. And if it isn't yet, WHEN.
They have to stop trying to save face and sac up and inform the public.
_H*
BaylorBob
Active Member
We are close to each other. I had my car 2020 Hyundai Ultimate serviced at Tustin Hyundai. I just got a new 2021 Ultimate. From what I can tell there is Zero Difference between the 2020 and 2021 except for the Year they put on the Window Sticker and the Registration. My 2021 as well as otherrs were probably unsold 2020's. If you watch the YouTube Reviews of the 2021's there are a number of changes including a new dashboard display which looks like both a Speedometer and a Tach. I couldn't tell for sure. It went by too quickly. BUT these reviews were all European or Canadien Models. The one thing they changed on the exterior was the front is now smooth instead of having the waffle look. It resembles the Tesla Front. Smooth!!. All the 2021's I chose mine from still had the waffle front.
Getting back to the new battery I am going to wait until everyone else gets theirs first, even if it takes 3 years. UNLESS you all report that your new battery is charging to a 325 or more EV Range. Keep us posted. Thanks
EricP
Member
I had my 2019 in to the dealer yesterday for the official Recall 200 service. The service rep told me they had to perform a test on the battery, which she described as "rather tedious", apologizing that it would take so long (I was there about 90 min, better than other recall visits). This first time she spoke to me (after about 45 min) she said it was looking like I would need the (traction) battery replacement, but they had to finish the testing. At the end they confirmed that they were submitting the paperwork for battery replacement. This long process suggests some kind of test/examination of each cell, I suppose. This morning I got a call from the dealer that Hyundai had approved the replacement. They said my new battery was in California, so to expect 1-2 weeks to have it shipped to Vermont.
Wildeyed
Well-Known Member
Nice. This is good info. Thanks. Any idea about the build date of your car or battery?
I’ve posted in a number of threads, but our 2019 was bricked after the battery maintenance recall on May 10th. We’ve been waiting for either a buyback or new battery. Hyundai rep called us about 2 weeks ago and said they were replacing batteries in 2 weeks. Dealer said one was in its way and would be here by today, July 9. Guess what? No battery. So even though they say 2 weeks, good luck.
I’m in NYS about hour north of NYC
I’m in NYS about hour north of NYC
ehatch
Active Member
more confusing with every update from members here.i am glad you're getting a buy back.Did you ask for invoice?
Per my earlier post about an owner being told to just bring their Kona into the dealership this month for a replacement. Unless Hyundai provides a hard date,the Li-ion delivery information's inconsistent: Canada, USA.
https://www.insideevsforum.com/comm...cements-are-starting.11390/page-3#post-138834
I was denied a buyback on my 2019 Ultimate, with 27k miles, due to a “remedy” being available. So, I started the battery replacement process after being advised of a dealer in my area in Louisville, KY that would be performing the replacement. During my battery sticker inspection yesterday, I saw the newly shipped battery lifting device, crated on the floor. There was also apparently a new battery in the other room. There will be one replacement ahead of mine, so at least mine won’t be the Guinea pig for these techs. In addition, after experiencing a max DCFC charging rate of 18 kW in winter, with -14F temperatures, I asked the tech to look into adding a battery warmer. I told her that I understood this will probably affect my battery warranty. Fingers crossed that that I will receive a positive response from my request. If it is possible, now would be the time to have the work done.
Sent from my iPhone using Inside EVs
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