Battery Recall for Canadian Kona Owners

  • Thread starter Thread starter mcsquared
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XtsKonaTrooper said:
RP , the problem for me, is when I feel I'm getting jerked around, I'll disconnect.
My case in point had I not kept looking into
this, no gift card was coming And God knows if a battery would be delivered to a dealer.
All of my driving in the Kona for me, is mostly highway driving and the 80% for me is a major pain and costs me more money that I didn't factor into when I bought this car.
I'm disappointed and its unfortunate, that I've lost faith with Hyundai.
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Your not the only one feeling this way. As usual my experience has been horrible. Hyundai takes a month or longer to reply to emails with non answers and then blames everyone else but themselves. As much as I like the car and despite the countless days its been in the shop the corporate experience has been exceptionally poor. They are burning their bridges beyond belief. This will probably be my last Hyundai for quite some time.
 
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New record. 6 distinct charging events in less than a day. Initial time-of-day charge from 50% to 80% then 5 charges randomly scattered overnight, three of which sent a push notification on completion while two happened with no notification. 2 1/2 years of ownership and I've never seen this behaviour before. Something is definitely getty wonky with this battery/system.
 
Lars said:
When I learned English my teacher told me how the English loves to abbreviate everything. So here is my version:
FATC = French Association of Totally Crazy :eek:
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I don't know about English speakers but internet commenters and tech fans sure love it. Try reading the battery discussions. It's like the commenters actually WANT to be incomprehensible.
 
Pcph said:
And those black brackets at each corner of the battery? Did you have them before?
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I cannot remember noticing the brackets at the corner, Pcph, so aucune idée. However I measured the ground clearance at the B-pillar just now and it is 155mm. I know I was happy it was at least 150 before, in order to clear the lip of the carport without a risk of grounding.
 
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No new battery replacements in Canada lately? Several people posted about upcoming appointments but no followup. Are they happening? Are we stalled out?
 
My car is slated (stress test failed) for the replacement as I have reported earlier, but nothing scheduled. I am not in a rush actually, just happy that mine will be replaced.
 
Wildeyed said:
No new battery replacements in Canada lately? Several people posted about upcoming appointments but no followup. Are they happening? Are we stalled out?
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Their getting these batteries in piece mail, and the bricked ones are getting them first, as far as im concerned, as they don't want to keep absorbing the loaners.
Everybody else " were sorry for the inconvenience blah blah blah"
We have zero consumer protection here and they know it.
Their handling in the states and their buyback programs proves it..
 
XtsKonaTrooper said:
Their getting these batteries in piece mail, and the bricked ones are getting them first, as far as im concerned, as they don't want to keep absorbing the loaners.
Everybody else " were sorry for the inconvenience blah blah blah"
We have zero consumer protection here and they know it.
Their handling in the states and their buyback programs proves it..
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I haven't seen any real trends at all. The few Canadians who have mentioned being scheduled for the battery replacement were random. There were no clear commonalities.
 
Wildeyed said:
As far as I can tell very few people have been getting "second letters" despite the written instructions and fewer still are required to attend pre-installation battery inspections. People who answer the phones at Hyundai corporate have no clue what is happening in the real world and only parrot what's on their computer screen - the same thing that's written in your recall letter and on the recall website(s).
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My kona electric failed the stress test. My battery light in emblem keeps coming on. Today,I felt heat from the hood,and a little in the rear after the same light illuminated while it was parked inside.Li-ion is about 60%,not plugged in. It would be nice if Hyundai tells owners about "other"signs with the kona before it may turn into an inferno.
 
ehatch said:
It would be nice if Hyundai tells owners about "other"signs with the kona before it may turn into an inferno.
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You would become a rich man if you invent and patent a non-invasive method that accurately predicts that a li-ion battery cell about to fail.

There is a possibility that adding ultrasonic monitoring to cells will help figuting out what's going inside the battery cells, but so far nobody is using them:
https://www.researchgate.net/public...hods_using_built-in_piezoelectric_transducers
 
ehatch said:
My kona electric failed the stress test. My battery light in emblem keeps coming on. Today,I felt heat from the hood,and a little in the rear after the same light illuminated while it was parked inside.Li-ion is about 60%,not plugged in. It would be nice if Hyundai tells owners about "other"signs with the kona before it may turn into an inferno.
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The 12 volt battery light really has no bearing on traction battery health. What stress test?
 
ehatch said:
My kona electric failed the stress test. My battery light in emblem keeps coming on. Today,I felt heat from the hood,and a little in the rear after the same light illuminated while it was parked inside.Li-ion is about 60%,not plugged in. It would be nice if Hyundai tells owners about "other"signs with the kona before it may turn into an inferno.
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would the under-floor traction battery really generate noticable heat on the hood? doesn't seem plausible.
 
Wildeyed said:
The 12 volt battery light really has no bearing on traction battery health. What stress test?
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I think ehatch is referring to the latest dealer software evaluation of the suspect traction batteries in recalled vehicles. A failure apparently moves you along to an actual replacement. I have mine scheduled for next week along with a look at the returned motor bearing chatter noise again. I predict it will pass this mysterious "stress test" despite the car/battery previously bricking and they will tell me they can't hear the chatter. At least I can look forward to having the recall label removed if I pass.
 
Brennan Raposo said:
Nothing of the sort was done on my car. I’m in Ontario.
Like many other owners, I simply brought my car in to validate the “80 percent charge” which took all of a few minutes. I got a call a couple of weeks ago informing me that my battery was due in the next 2-4 weeks and that I was the first replacement at that particular dealership.

So unless they did the stress test in the 15 minute 80% validation service (not sure what kinda stress could be inflicted in that short of time) then it was never done.


Sent from my iPhone using Tapatalk
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Any word on your battery swap?
 
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