John Lumsden
Active Member
Could it be Konas made at the Czech Republic plant?
Australian Kona EV owners + battery replacement
- Thread starter Electric Rich
- Start date
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hieronymous
Active Member
When I owned a couple of Honda's in the 1990's, paper mats and covers were a normal part of servicing.It's the normal thing here in NZ as well - some businesses just don't understand who the customer is. But I've learned to be more patient because there's no personal ill intended, it's just the level of service that the public tolerates, probably why our GDP is so low.
Same thing with how the car is treated, no paper floor mats, plastic seat and steering wheels covers here. They wouldn't even think to do that. But they've always done the work correctly.
But in 1998, across-the-board parallel importing changed the landscape, franchise holders had to start justifying all their charges, and owners started rejecting anything unnecessary, such as $90 climate air filters, when they could source alternatives at lower prices. Aussie consumers, in contrast, have had years of parallel imports being slowly dripfed into their market with strong resistance from business interests arguing for protection of local manufacturing.
Kiwis, who are also big DIY'ers, will pay for quality maintenance, but know that every extra including service, is a cost passed on to the customer..
KiwiME
Well-Known Member
Two years back I understood that RHD vehicles were only made in S.Korea, but it's certainly plausible that SKI cells could have been a part of that.
hobbit
Well-Known Member
I'd like to think that Karens and deliberate avoidance of objective truth at such scale is a uniquely
American phenomenon. But that doesn't let off Hyundai's behavior in this whole situation.
_H*
NS KONA Elec
Member
Same factory. The March 2020 date that everyone refers to is simply a date that Hyunday/LG recognized an issue with the anodes and added more insulation.
Recalls are designed for "safety reasons". Hyundai seems to have declared they "solved" the issue in March. Hence no more recalls after this date.
In april of 2020 Hyunday also added extra checks in the BMS system. Basically to disable the vehicle when an issue is discovered rather than start a fire. This disabled vehicle is not a recall issue, just a severe inconvience to the owner who has to wait for a battery. Problem solved!
Electric Rich
Active Member
Hi, latest update, Hyundai Aust has been on the case and my local dealer contacted me this week. I'm booked in a for my battery replacement on Friday next week. No S/W check, just straight up swap. Mine is July 19 build.
Happy days.
NS KONA Elec
Member
Good news. Would you mind taking posting a photo of your "old battery" and "new battery" labels so that I can see the P/Ns and BMS ROM ID's build dates? Also your model year and trim level?
Thanks in advance
Electric Rich
Active Member
Sure, where can I see that info?
In N.A. it is on the drivers side behind the rear suspension located top back portion of the pack. That would be passenger side I believe down under
Looks like one of these:
https://www.insideevsforum.com/comm...moved-after-dealer-service.11661/#post-140988
KiwiME
Well-Known Member
I've just received a letter from Hyundai NZ regarding the recall 11D043. I'm assuming this is the formal notice since the two previous notices regarding this issue were by email.
It was unusually detailed, saying there are 531 affected vehicles in the country (including mine) and that 86 have already had "new batteries fitted." It indicates that supply is limited to a monthly allocation and that I'll be contacted when they are ready, for an "inspection and replacement if necessary." They reiterated the "recommended" 90% charge limit until the fix is applied, and of course what to do if a warning light appears.
The 90% really doesn't affect me much, rather just the slight worry of a fire. The defect is certainly not the fault of the importer, nor even Hyundai SK. I'm amazed though that 86 were replaced already without anyone saying a word on our NZ FB group.
It was unusually detailed, saying there are 531 affected vehicles in the country (including mine) and that 86 have already had "new batteries fitted." It indicates that supply is limited to a monthly allocation and that I'll be contacted when they are ready, for an "inspection and replacement if necessary." They reiterated the "recommended" 90% charge limit until the fix is applied, and of course what to do if a warning light appears.
The 90% really doesn't affect me much, rather just the slight worry of a fire. The defect is certainly not the fault of the importer, nor even Hyundai SK. I'm amazed though that 86 were replaced already without anyone saying a word on our NZ FB group.
Can't argue with that communication at least a positive outlook. The allocation seems fitting considering the world numbers affected by the recall.
Hopefully the replacement is as coordinated and you are in and out with a new pack within a few hours
John Lumsden
Active Member
That's good to hear KiwiME. Quite likely some of the 86 already replaced have been bricked ones like mine was. Anyway soon you'll have a car with a new lease of (long) life.
hieronymous
Active Member
nervous. took my 2020 electric kona for the battery replacement assessment and they will not be replacing my batteries. I moaned about it to them and asked them if there is any way to appeal the assessment and they said no. I then called corporate and they said they are not accepting appeals either. I guess I'm not that concerned about a fire, but after all the inconvenience of the previous year of multiple software updates, being forced to park outside of the garage for a year, and charge only to 90%... I guess I am underwhelmed. the battery replacement was sort of my idea of a fresh start.
KiwiME
Well-Known Member
It hasn't been specifically addressed by the importer but I'd expect them to only carry on with the battery warranty already in place, 10 years and unlimited distance on the early units such as my own.
I just noticed they have a general FAQ at this link.
markintosh13
Member
From that FAQ:
so... that's going to add 15-20 minutes to every charging session?
While overnight that may not be a big deal, there may be times when that gets.... inconvenient.
"The battery self-diagnosis starts when the vehicle is on AC or DC charging. The Battery Management System will momentarily stop charging the battery and carry out battery self-diagnosis – if no early electrical definancey is detected charging will automatically resume.
- When the State of Charge (SoC) is less than 75%, the battery will stop charging and carry out a battery self-diagnosis at the point of 80% (SoC). If no issues are detected, charging will automatically resume. (battery self-diagnosis time approx. 15-20mins)
- When the State of Charge (SoC) is less than 85%, the battery will stop charging and carry out a battery self-diagnosis at the point of 90% (SoC). If no issues are detected, charging will automatically resume. (battery self-diagnosis time approx. 15-20mins)"
- When the State of Charge (SoC) is less than 75%, the battery will stop charging and carry out a battery self-diagnosis at the point of 80% (SoC). If no issues are detected, charging will automatically resume. (battery self-diagnosis time approx. 15-20mins)
- When the State of Charge (SoC) is less than 85%, the battery will stop charging and carry out a battery self-diagnosis at the point of 90% (SoC). If no issues are detected, charging will automatically resume. (battery self-diagnosis time approx. 15-20mins)"
While overnight that may not be a big deal, there may be times when that gets.... inconvenient.
KiwiME
Well-Known Member
Certainly if you're charging to over 80% on a fast charger. Most here have a time-based charge that will not care that charging has paused. That will add $3.75 to $5.00 for receiving nothing.
My only concern is that they are still checking for defects are supposed to have been corrected.
I recall that as well but I'm not too worried.
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