Any interest in joining a class action against arrogant Hyundai Canada?

Finally, good to see you're getting your car back. I know my dealer doesn't pay any attention to forums but maybe someone was listening about you hitting the media.
As to the range, the car will relearn your driving habits and the range should go back to your normal. IIRC, the battery is 67Kwh with 64Kwh useable.
Enjoy.
 
Finally, good to see you're getting your car back. I know my dealer doesn't pay any attention to forums but maybe someone was listening about you hitting the media.
As to the range, the car will relearn your driving habits and the range should go back to your normal. IIRC, the battery is 67Kwh with 64Kwh useable.
Enjoy.
Thanks for the comment. As for the range, I would expect the 415 km range officially advertised by Hyundai not to be exaggerated as it could backfire on them.

I will ask the dealership to fully charge to 100%, record the range on file and drive the car to see if for them the range adjusted and went up.
 
At 100% charge, the driving range is 327 km for the new battery.

That is nearly 100 km (25%) less than the driving range of 415 km officially advertised by Hyundai.

It is currently 16 degrees celsius so the range should not be affected by the temperature.

upload_2021-9-30_14-24-20.webp
 
At 100% charge, the driving range is 327 km for the new battery.

That is nearly 100 km (25%) less than the driving range of 415 km officially advertised by Hyundai.

It is currently 16 degrees celsius so the range should not be affected by the temperature.

View attachment 13656
You seem stuck on this point. You need to actually drive the car in your usual way to get a more accurate reading of your actual (expected) range. If you drive 120km/h for hours on end your displayed range after your next full charge might be 250km. If you drive 60km/h for hours your range might be 500km. And, yes, 16° is actually cool for your battery and it will also be reflected in the projected range.
 
You seem stuck on this point. You need to actually drive the car in your usual way to get a more accurate reading of your actual (expected) range. If you drive 120km/h for hours on end your displayed range after your next full charge might be 250km. If you drive 60km/h for hours your range might be 500km. And, yes, 16° is actually cool for your battery and it will also be reflected in the projected range.
That is an interesting point. Not sure I can agree with everything, though.
 
Does anybody has got personal experience with some tools/software on how to check the battery state of charge and its capacity yourselves, independently from Hyundai? To verify that the battery capacity is really 64 kWh as advertised by Hyundai. It is a new battery so its full capacity should be 64 kWh, right?
Many tools out there, here are 3
(1) Torque Pro
https://www.insideevsforum.com/comm...verview-and-setup-for-interested-owners.6970/
(2) EV Watchdog app:
https://www.insideevsforum.com/community/index.php?threads/ev-watchdog-app.10132/
(3) Carscanner
https://www.speakev.com/threads/new-recall-obc-dtc.161349/#post-3063635
I don't use one, but have a read, lots of info;)
 
Hi George, may I ask where in AB you are from? I have a 2021 stuck at the Sherwood Park dealership, it has only been a couple weeks now but am hunkering down for the long haul, perhaps I'll be pleasantly surprised one of theses days.
 
Hi George, may I ask where in AB you are from? I have a 2021 stuck at the Sherwood Park dealership, it has only been a couple weeks now but am hunkering down for the long haul, perhaps I'll be pleasantly surprised one of theses days.
Rural Alberta is cheaper:) but an EV is dwarfed by the trucks there.
 
You seem stuck on this point. You need to actually drive the car in your usual way to get a more accurate reading of your actual (expected) range. If you drive 120km/h for hours on end your displayed range after your next full charge might be 250km. If you drive 60km/h for hours your range might be 500km. And, yes, 16° is actually cool for your battery and it will also be reflected in the projected range.

Perhaps we could have a whole new thread for discussing the range of our EVs. I may start such a thread in the near future because our Canadian winter is coming. And it will not be only the temperatures that will plummet. It would be nice to see the community posting real-life data screenshots.

To the point.

May I disagree with your statement that "16°C is actually cool for your battery".

The annual average high temperature in Edmonton is 9.3°C and the annual average low temperature is −1.0°C.

The GEOTAB website https://www.geotab.com/blog/ev-range/ has got a nice interactive tool "Find out the range of your EV!":

upload_2021-10-1_10-8-21.webp
 
Perhaps we could have a whole new thread for discussing the range of our EVs. I may start such a thread in the near future because our Canadian winter is coming. And it will not be only the temperatures that will plummet. It would be nice to see the community posting real-life data screenshots.

To the point.

May I disagree with your statement that "16°C is actually cool for your battery".

The annual average high temperature in Edmonton is 9.3°C and the annual average low temperature is −1.0°C.

The GEOTAB website https://www.geotab.com/blog/ev-range/ has got a nice interactive tool "Find out the range of your EV!":

View attachment 13666
You can use online games or you can listen to the actual experience of actual owners. And I'm pretty sure that your battery doesn't care one bit whether it's in Edmonton "warm" or Phoenix "cool". It's the actual temperature that matters. I've lived through 3 Canadian winters with the Kona now and I know what my experience has been.
 
You can use online games or you can listen to the actual experience of actual owners. And I'm pretty sure that your battery doesn't care one bit whether it's in Edmonton "warm" or Phoenix "cool". It's the actual temperature that matters. I've lived through 3 Canadian winters with the Kona now and I know what my experience has been.

Totally agreed with yours "It's the actual temperature that matters."

I lived through three Canadian winters as well. So we both know what real low temperatures mean.

I drove Kona EV 200 - 400 km a day. Summer or winter. Having 134,000 km in less than two years, in 20 months to be exact.
 
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@Wildeyed

I find the below GEOTAB calculations for -22°C very realistic.

We talk only about temperature.

We have not even touched battery degradation at all.

upload_2021-10-1_12-9-59.webp
 
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@Wildeyed

I find the below GEOTAB calculations for -22°C very realistic.

We talk only about temperature.

We have not even touched battery degradation at all.

View attachment 13667
It doesn't reflect my experience. It also isolates temperature from other factors. That's going to be inherently inaccurate. Driving habits have the greatest influence on range. Heating has a significant influence on range during cold months, A/C less so during summer months. If my car only drove 213 km when it was -22° I'd burn it for the insurance payout and call it a day. I appreciate that the tool is accurate for you. It's not for me.
 
It doesn't reflect my experience. It also isolates temperature from other factors. That's going to be inherently inaccurate. Driving habits have the greatest influence on range. Heating has a significant influence on range during cold months, A/C less so during summer months. If my car only drove 213 km when it was -22° I'd burn it for the insurance payout and call it a day. I appreciate that the tool is accurate for you. It's not for me.

It is good we are able to appreciate than to argue.

Some are not capable of it.

Agreed with "If my car only drove 213 km when it was -22° I'd burn it for the insurance payout and call it a day".

I want to do exactly that at least two months a year. The two coldest months when seeing -35°C or lower on the dashboard in the morning. I precondition at least once. I try twice before setting off. No big difference. It is not only the humans that do not like the real cold.
 
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Totally agreed with yours "It's the actual temperature that matters."

I lived through three Canadian winters as well. So we both know what real low temperatures mean.

I drove Kona EV 200 - 400 km a day. Summer or winter. Having 134,000 km in less than two years, in 20 months to be exact.

Three winters in 20 months is remarkable. Is Winter mode where you activate it?
IMG_3673.webp
 
Three winters in 20 months is remarkable. Is Winter mode where you activate it?View attachment 13668
Started in Feb 2019. Bricked in Apr 2021. In between with some 3-4 months waiting for a spare part from Korea and thus bricked as well. The end of the first winter. Full second and third winter.

Oh yes, the winter mode. Sometimes for whatever reason, that option resets itself. That is what I experienced. Sometimes, when checking settings, I noticed it got reset and I needed to check the box again. :-( It might be related to when fiddling with scheduled charging in Bluelink.

I warm up the car once or twice before setting off in the morning.
 
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Update. We cannot take back a car that may have a technical issue with a newly replaced battery. The dealership will have to contact Hyundai Canada in regards to the limited driving range at 100% charge. They will contact us when they receive a response. Till then driving the ICE loaner.

Bluelink still displaying Safety Warning:

0


The limited range of 328 km at 100% charge:
0


My guess would be that one of those two may not be correct. Hyundai Canada should have some experts to resolve the issue.

We are taking the car back only when all the issues are resolved.

Could somebody else also post their screenshot of their car driving range at 100% charge?
 
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Quick update.

Got a voice mail from the dealership this afternoon. Battery replaced, car cleaned, and washed. Called back to verify. Confirmed. Going to pick it up tomorrow morning.

Just a time coincidence?

Will provide more details tomorrow.

Asked about the warranty reset for the new battery. Nope.

I think it is something we might be looking at. Together. It could be useful for most of us here in Canada.

Basic logic says it is a new part. The warranty should start ticking from 0.
Quick update.

Got a voice mail from the dealership this afternoon. Battery replaced, car cleaned, and washed. Called back to verify. Confirmed. Going to pick it up tomorrow morning.

Just a time coincidence?

Will provide more details tomorrow.

Asked about the warranty reset for the new battery. Nope.

I think it is something we might be looking at. Together. It could be useful for most of us here in Canada.

Basic logic says it is a new part. The warranty should start ticking from 0.
 
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