Worldwide recall according to this 11 Oct news item.

[KiwiME]

This only brings up new questions...

No doubt the US NHTSA statement is a delicate dance in a legal minefield surrounded by hungry lawyers, less of an issue elsewhere. There very well may be both defective cells from new and BMS software that did not cover every possible charging pattern and slowly damaged good cells. I think both faults can be detected with a careful check of cell-group voltage balance, seemingly certain why charging is said to pause for 10 minutes (now two times per the latest goss). Damage can accumulate so one test is not enough.

As for those after March 2020 it's possible that those examples are absolutely known to have the May 2020 "960" update and are therefore less susceptible to the flaws in the BMS. They may be updated later during normal servicing simply as a matter of triage.

I don't think the regen difference adds anything to this.

I'll add that 'we' are fortunate that SK has a lot of Konas and that the owners and their government have stood up to get things moving. Despite only two accidents in the rest of the world we benefit from their actions. Their population of Konas is our litmus test for how things will work out as we move forward.

 

[electriceddy]

No doubt the US NHTSA statement is a delicate dance in a legal minefield surrounded by hungry lawyers, less of an issue elsewhere. There very well may be both defective cells from new and BMS software that did not cover every possible charging pattern and slowly damaged good cells. I think both faults can be detected with a careful check of cell-group voltage balance, seemingly certain why charging is said to pause for 10 minutes (now two times per the latest goss). Damage can accumulate so one test is not enough.

As for those after March 2020 it's possible that those examples are absolutely known to have the May 2020 "960" update and are therefore less susceptible to the flaws in the BMS. They may be updated later during normal servicing simply as a matter of triage.

I don't think the regen difference adds anything to this.

I'll add that 'we' are fortunate that SK has a lot of Konas and that the owners and their government have stood up to get things moving. Despite only two accidents in the rest of the world we benefit from their actions. Their population of Konas is our litmus test for how things will work out as we move forward.

Also extremely fortunate, is the fact that property damage has been the only consequence.

 

[syntaxfx]

Pretty ridiculous that Hyundai Australia is ahead of all other markets in communicating to customers.

It could be that the recent Dieselgate class action against VW has worried the other car makers. The settlement wasn't as big here in Oz as in the US, but it's shown that consumers here, won't tolerate the same old crap anymore. Mind you, I'm still waiting for my payout...

 

[Carma]

No doubt the US NHTSA statement is a delicate dance in a legal minefield surrounded by hungry lawyers, less of an issue elsewhere. There very well may be both defective cells from new and BMS software that did not cover every possible charging pattern and slowly damaged good cells. I think both faults can be detected with a careful check of cell-group voltage balance, seemingly certain why charging is said to pause for 10 minutes (now two times per the latest goss). Damage can accumulate so one test is not enough.

As for those after March 2020 it's possible that those examples are absolutely known to have the May 2020 "960" update and are therefore less susceptible to the flaws in the BMS. They may be updated later during normal servicing simply as a matter of triage.

I don't think the regen difference adds anything to this.

I'll add that 'we' are fortunate that SK has a lot of Konas and that the owners and their government have stood up to get things moving. Despite only two accidents in the rest of the world we benefit from their actions. Their population of Konas is our litmus test for how things will work out as we move forward.

Well, there’s been at least Two fires in Canada and Two in Europe according to Hyundai them self. And also a Danish Kona had thermal runaway, but there’s little information about this one.

Is there any one from Korea who can verify this (two hour charging time to 70%): http://koreabizwire.com/problems-continue-

 

[teamer]

Had the update last week, yesterday i did charge to 82.5% to test the claim that there is a 10 minute delay once reaching 80%. there is none. I found no difference in charging speed/curve on a 150kw fast charger

 

[Tim94549]

I have to wonder if there isn't some movement towards a CLASS ACTION LAWSUIT to insist that Hyundai REPLACE these battery packs in total. Funny thing is they're advertising the "NEW KONA 2020 Electric" here in the SF BAY AREA. I've seen almost daily ads on TV for the vehicle. So what did they CHANGE in the newer vehicles coming off the assembly line that make them now not an issue? I'd like THAT in my 2020 rather than lower SOC or having to park outside (which is impractical in my case.) what a mess.

 

[KiwiME]

Word from an owner here in NZ is that a dozen have been updated in Auckland so far. No detailed info yet on how charging has been affected other than this:

... to fully charge to 100% isn’t showing any longer than normal on level 1

 

[nzkiwi68]

My Kona was updated yesterday 3 Nov in West Auckland, NZ. I only charge to 80% unless I specifically need the range for a long trip (rare) so no comments yet on charge pausing.

I have noticed the yellow light on the bonnet/grill on indicating high voltage flowing whilst doing a battery check, previously over 1 year I have only see that once before.

GOM range seems the same.

No big change really.

I did note the update lost my AC / DC only charge to 80% setting, no biggie but just be aware that gets reset to charge to 100%.

 

[Clamps]

I received my official recall letter (email) last night or this morning. Contacted my dealer and they told me I can bring my car in this coming Monday. As a small tangental discussion in regards to the service, I requested a loaner while the work was being performed and they said, No, Hyundai officially doesn't do that in these cases.

 

[SeanH]

I received my official recall letter (email) last night or this morning. Contacted my dealer and they told me I can bring my car in this coming Monday. As a small tangental discussion in regards to the service, I requested a loaner while the work was being performed and they said, No, Hyundai officially doesn't do that in these cases.

I have NOT received my email yet.
Also, when I took my car in for the last BMS recall (and pump connector), they did give me a loaner "since it was a recall issue". I hate dealerships. Tesla's approach here is practically the only reason I considered them.

 

[Jamas]

Got my email last night regarding the recall. Haven't called the dealer yet. Was hoping someone else at my dealership would be the guinea pig.

 

[Jimct]

The dealer changed my appointment from tomorrow to today... Dropped the car off at 9:30, they finished up 1:30, 4 hours later. Said this was their first sw update, that's why it took so long. No issues, everything is good to go. They provided a "multi-point inspection report" showing among other things the radiator, exhaust system and oil level to be ok. What a relief. Now I just hope they really checked the battery...
An unrelated matter, they did not reconnect my unplugged VESS.

 

[FloridaSun]

This only brings up new questions..
If the sw is to only detect faulty batteries, as in “faulty from production”. Why would the car need this sw after they have checked the battery once?

They wrote that the sw update i March -20 was the first step for detecting faulty batteries. And that cars produced after March -20 are not a part of the recall. Coincidence?

what happens when this sw detect a faulty battery after warranty expires? The fault was in accordance to Hyundai made when LG was manufacturing the battery, hence it’s always been defective.

I don’t think we’re getting the whole truth.

and beside this, there are two things I noticed was different from Tesla when first getting the Kona. In 2018 and start of 2019, if you charged the Kona to SOC 100% you still could Regen. So the “locked” part of the battery was actually available to charge. And when driving with cold battery in -18’C the car was regen 90kW. Nothing of this Was possible with Model S. It protects the battery with limited or no regen at all when cold. And if soc 100% you would not get any regen.

I'm so glad that my 2019 US Kona has lifetime battery warranty... Great peace of mind.. Too bad that Hyundai didn't offer such warranty outside of the US.

 

[nzkiwi68]

I'm so glad that my 2019 US Kona has lifetime battery warranty... Great peace of mind.. Too bad that Hyundai didn't offer such warranty outside of the US.

The warranty in New Zealand is 10 years for the battery. That's not too bad, plus our robust protection in law with our fair trading act, the consumers guarantee act, and I'm more than comfortable with that battery warranty.

I quote from the Hyundai NZ website:
****10 year / unlimited km high voltage battery warranty applies to vehicles purchased before 1 April 2019. 10 year / 160,000 km high voltage battery warranty applies to vehicles purchased from 1 April 2019. The high voltage battery warranty is limited to 3 years / 100,000km (whichever comes first) for vehicles used for commercial purposes such as taxis.

Source:
https://www.hyundai.co.nz/suv/kona-electric/specifications

 

[syntaxfx]

Had the update last week, yesterday i did charge to 82.5% to test the claim that there is a 10 minute delay once reaching 80%. there is none. I found no difference in charging speed/curve on a 150kw fast charger

[/QOTE]
Hi teamer,
Is that Display SoC or BMS SoC?
If it's display, the BMS may be reporting under 80% - so no pause.

 

[Jamcan39]

"applies only those manufactured in Korea"
I wonder if the packs supplied to the Czech plant were supplied form S K innovation?
https://electrek.co/2020/03/02/hyun...zech-plant-helping-triple-its-evs-for-europe/
... the saga continues

Does the car built after August ok, or included in recall?

 

[electriceddy]

Does the car built after August ok, or included in recall?

If the manufacture date is >August 2020 you are fine, this thread will help:
https://insideevsforum.com/community/index.php?threads/lg-chem-lg-e63-cell-discussion.9783/
The Transport Canada site only gives recall dates as "model year":
https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?lang=eng,eng&mk=3759!39386&mkName=HYUNDAI&md=KONA EV&fy=0&ty=9999&ft=&ls=0&sy=0&syName=All Systems&all=0&rn=2020477&cf=SearchResult&pg=0
Just keep in mind there are 2 dates to be concerned with, that being the actual pack manufacture date on the tag on the back of the pack (seen behind the drivers side rear suspension), and the vehicle manufacture date which is on the drivers door frame.

 

[syntaxfx]

Ok, I had the software update done yesterday.
I then did two different charging sessions:
i) a DC charge from 65% to 83% SoC per the BMS. The display indicated 67% to 85%. Charge rate was 56kW at 21 deg. C. to begin.
ii) an AC charge at 7.kW from 75% to 90% SoC per the Display overnight with tracking on mains consumption to see if consumption dropped after 80% SoC.

The following observations (fwiw):
1) the software version displayed has not changed. It's the same as the April update.
2) Neither charging session "stopped" at 80% to evaluate things. In the case of the DC charge, it continued to pull 25kW above 80% SoC (according to the charging station and Car Scanner Pro).
3) I did see the deviation hit 0.02V at around 79% SoC during the DC charge. The BMS was clearly all over it and had it rebalanced in about 40 seconds.
4) The car's performance feels the same (yes, I know that's subjective ).

I'm not sure they did anything.
Btw, I asked them to remove the Auto-Link dongle that came with the car. They were happy to do it. Apparently (and this is only from the dealer) they don't offer it anymore - it seems that there were too many problems that the developers didn't resolve particularly well.

 

[GPM432]

Ok, I had the software update done yesterday.
I then did two different charging sessions:
i) a DC charge from 65% to 83% SoC per the BMS. The display indicated 67% to 85%. Charge rate was 56kW at 21 deg. C. to begin.
ii) an AC charge at 7.kW from 75% to 90% SoC per the Display overnight with tracking on mains consumption to see if consumption dropped after 80% SoC.

The following observations (fwiw):
1) the software version displayed has not changed. It's the same as the April update.
2) Neither charging session "stopped" at 80% to evaluate things. In the case of the DC charge, it continued to pull 25kW above 80% SoC (according to the charging station and Car Scanner Pro).
3) I did see the deviation hit 0.02V at around 79% SoC during the DC charge. The BMS was clearly all over it and had it rebalanced in about 40 seconds.
4) The car's performance feels the same (yes, I know that's subjective ).

I'm not sure they did anything.
Btw, I asked them to remove the Auto-Link dongle that came with the car. They were happy to do it. Apparently (and this is only from the dealer) they don't offer it anymore - it seems that there were too many problems that the developers didn't resolve particularly well.

What's an auto link dongle

 

[syntaxfx]

What's an auto link dongle

I think it's called Blue Link in other countries. It plugs into your CAN bus socket and feeds data about the car to a central server. You get a monthly report about stuff that you probably already know if you're monitoring things.
Also provides limited remote control of the car via an app on your phone - unlock the car, start it, turn on the A/C etc etc.