US Reservations for Ioniq5

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doggyworld said:
Does anyone know how to cancel your reservation? There's no number to call for cancellation as far as I can tell.
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Call the concierge.

Toolworker said:
After talking with a Hyundai concierge just now, I agree that we won't have any influence over trim or color. It sounded like the cars will be allocated to the dealers, not to us. Our pre-order just gets us on a priority list to either pick the dealer's best match to what we want, or else wait for something else to come in.

All we can do for sure is designate a dealership. Whether that gives us any leverage on price depends on whether our pre-orders add to the dealer's own allocation, or whether the pre-orders come out of their allocation. That would be helpful to know.

I had a conversation this week at a dealership that marks up everything on the lot. A salesman said that they'd call me first but I still had to beat everyone else down there, and there would be a markup. While he was talking, another salesman checked with the manager and came back with the word, and the word was "MSRP." That sounds like they want my designation. But I'd want to see it in writing.
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What's the reservation for then? It literally has no effect. Not surprised, though.
 
doggyworld said:
Does anyone know how to cancel your reservation? There's no number to call for cancellation as far as I can tell.
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Have you tried the Hyundai Concierge Center? 1-844-966-3434
Esprit1st said:
What's the reservation for then? It literally has no effect. Not surprised, though.
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As best I can tell, it gives us first crack at the cars that come into dealers.

And as I said above, I'm not convinced that we are helpless regarding dealer markup. But we'll have to see.
 
Mathieu said:
Caught a little bit more information during today's live events:
  • Estimated ranges: Limited trim AWD: 244mi, SE/SEL trim AWD: 269mi, RWD range: 300mi
  • No wireless Android Auto or Apple Car play
  • Heat pump available on the base SE model (too good to be true? or maybe that's with a package)
  • Turn radius of 39.3ft
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I hope the RWD has a smaller turning circle than that? The number you quoted is the diameter, I am assuming - if that is the radius, then that would be horrible.
I like the heat pump, available in all models; if that is the case.
I wonder if the Ioniq 5 has heating in all seats available? And a heated steering wheel?
 
Mark Richards said:
Thought about ordering one from another state, and start out your ownership journey with a road trip ?
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Would that mean a road trip or a flat-bed tow back to that other state when the Ioniq needs maintenance? I doubt dealers in states that weren't blessed to sell the car can perform maintenance on it.
 
Mark Richards said:
Thought about ordering one from another state, and start out your ownership journey with a road trip ?
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Considered that as well. I think my home state Hyundai dealer would be scratching their heads if I needed anything done but it's going to eventually happen anyhow. Could be a bit of a drag if it goes over their heads and it is an EV specific issue. Relative in one of the states taking orders said I could use that address not that Hyundai would have send information but it would cover one potential issue if they needed a legitimate address. After delivery just register it in you home state and update your Hyundai account with a change of address. What are they going do? Have any other Hyundai EV owners done this? ;)
 
GaryClark said:
Considered that as well. I think my home state Hyundai dealer would be scratching their heads if I needed anything done but it's going to eventually happen anyhow. Could be a bit of a drag if it goes over their heads and it is an EV specific issue. Relative in one of the states taking orders said I could use that address not that Hyundai would have send information but it would cover one potential issue if they needed a legitimate address. After delivery just register it in you home state and update your Hyundai account with a change of address. What are they going do? Have any other Hyundai EV owners done this? ;)
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I didn't think about getting it serviced. That'd a good point

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GaryClark said:
Considered that as well. I think my home state Hyundai dealer would be scratching their heads if I needed anything done but it's going to eventually happen anyhow. Could be a bit of a drag if it goes over their heads and it is an EV specific issue. Relative in one of the states taking orders said I could use that address not that Hyundai would have send information but it would cover one potential issue if they needed a legitimate address. After delivery just register it in you home state and update your Hyundai account with a change of address. What are they going do? Have any other Hyundai EV owners done this? ;)
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There have been a number of Hyundai Kona Electric buyer who have purchased out of state. I have not read any threads where that caused a service issue in the state where they live. The techs who work on hybrids are usually trained on BEV's as well.

If you search "out of state " in the Kona portion of this form you should find a number of threads on purchasing out of state. Probably could also find similar info in the KIA Niro forum.
 
I bought in CA and lived in NV and NM. None of the dealers were EV trained, although one in Las Vegas was just getting trained.

The one here in Roswell is extremely reluctant sand said he's not going to touch it for anything EV related. Software updates excluded.
 
Questioning more than a few of our local dealerships also seems a bit common issue (at least here in WA) where service plays 2nd fiddle to sales. Wiser choice as previously recommended is to get master mechanics and techs trained up.
 
Yeah, here in SE New Mexico they don't know EVs. I am having great conversations with several staff members every time I'm there. They are nice and all know me because I'm the only guy with an EV. I "trained" some sales people already, getting rid of their misconceptions that EV batteries need replacements every 3 years. If it was my business I would be embarrassed having sales people like that.

I had to pull myself together when I mentioned I wanted the Ioniq 5 and before I was able to stop her one of the sales ladies went checking that "there was one on our last truck delivery".

I then told her the difference between the Ioniq and the Ioniq 5 ...

Well, doing my best to help them out.
 
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