I'm going to need a little more technical information about the trucks systems before I even consider a preorder. Specs like battery cycle life, cost of replacement batteries when it's cycle life is over, warranty, warranty support shop locations. A complete shop repair manual for out of warranty problems etc...
Being a life long automotive technician primarily Ford, these are the things I would need to know and really everyone buying should consider as well. How user friendly will they be when repairs are needed, suspension looks like any other air ride already on the road so basic items like that are a no brainer but what about brake systems, regenerative? Antilock is a given.
Climate control, I have remote start on my truck for those hot summer evenings when leaving work and cold winter mornings heading out, these items would also have to be addressed and as petty as it sounds, if you've ever got in a vehicle without and with pre climate controlled interiors know what I'm talking about and so on.
Many questions and few answers thus far.
I’m no expert and in no way associated with Rivian, but I’ll share some info that I’ve learned online via social media as well as my experience with Tesla (and yes, I know they’re not the same).
Tesla told me to expect my Model X battery to last 20 years or 1,000,000 miles. Rivian reps have said they are essentially using the same battery but integrating it into their own vehicles via in-house technology. I would assume you could expect the same shelf-life for the Rivian vehicles. Tesla hasn’t publicly discussed a replacement battery and I’m guessing Rivian will follow suit based on the long shelf-life - or at least they won’t address it for a few years. You can’t really compare ICE vehicle maintenance to EV maintenance on a 1 for 1 basis. The only thing I can really get to in my Model X is the windshield wiper fluid. Tesla takes care of everything else.
Rivian reps have stated they have/will invest millions on service centers as well as a mobile service center much like the Tesla Ranger service. I can attest that the Tesla Ranger service is top-notch!
My Tesla has regenerative braking via the accelerator pedal, which from what I've been told, is different from most EV vehicles. I hardly use my brake pedal when driving and it almost becomes a game to see if I can make it somewhere with no brake pedal input at all. I’m guessing Rivian will have something similar, but I haven’t heard anything about this.
Remote climate control via the Tesla app is great. I can lock, unlock, “summon”, heat, cool plus other features all via my phone. The vehicle also “learns” our schedule and will preheat/cool the vehicle based on how we drive. The Rivian reps have stated that their system will also “learn” your driving habits. I take this as being able to heat/cool based on preference. I haven’t heard if they will offer an app for your phone, but will all the technology already in the vehicle, I would be surprised if they didn’t.
It sounds like you’ve never driven or been around a pure electric vehicle. If you can find someone with a Tesla, ask questions and see what all the hype is about. My opinion is that Rivian has taken all the best things of the Tesla vehicles and improved on them, and either eliminated or tweaked the not so good ones.