BTW, if you don't already know, you can't use the car in full EV mode when the 12V battery is dead.
My experience today is that when the 12V battery is dead, the car is dead. I don't know how you were able to get your Clarity going in any mode without power from the 12V battery. I'm glad I didn't have to call HondaCare. Perhaps some may find my ordeal instructive, others may find it amusing.
We didn't drive our Clarity for a few weeks and when I got into the car today, no lights came on and the Start button did nothing. Remember the good-old days when the sound of a clicking solenoid was the harbinger of a failed battery (or starter motor)? The sound of silence was my indication I was going nowhere.
The front of the Clarity was parked under an overhanging shelf, so I couldn't open the hood and attach my battery charger. Because the Clarity can't be shifted into neutral without a 12V battery, I couldn't push the 2-ton beast out from under the overhanging shelf.
I thought about getting an automobile battery charger that plugged into the cigarette lighter socket, but because Honda cigarette-lighter sockets are disconnected from the power when the car is turned off, such a battery charger wouldn't work.
There was almost no room between the right side of the Clarity and the Honda lawnmower and Honda snow-blower (with a bicycle hanging above). I have to move the Clarity out of the garage to get either of them out. I couldn't imagine getting a jack under the car from the right side to get a dolly under the right front wheel. The last thing I wanted was to have a tow truck dragging my Clarity, stuck in Park, out of the garage.
Fortunately, after putting a towel between the hood and the shelf, I was able to raise the hood 6 inches and.wedge a cardboard box under the hood to hold it up. Then I went around to the right side of the car and contorted my body to move between the car and the mower and snow-blower.
After folding the mirror, I sidled sideways with my weight on only my right knee and my chest pressed against the right-side doors as I inched my way towards the front of the car. Eventually I was able to attach the battery charger to the battery in the right-front of the engine bay. When my wife stopped laughing she was able to take this photo:
Two hours later, after crawling back to disconnect the battery charger, the car started (with the frequently reported display of multiple error messages). Apparently, my Clarity accepted my pain and suffering as penance for neglecting it for so long. Too bad it couldn't use its last Watt-minute of 12V power to send a HondaLink cry for help.
After the Clarity was able to start, I left it on for a half-hour to let the traction battery add more charge to the 12V battery through the DC-to-DC converter. I was happy the radio didn't lose its station settings. I didn't have to re-pair my phone, but my contact list was gone. I had to calibrate the tire-pressure monitoring system, but after that my Clarity was ready to go.