Kona Electric 2022 Wireless Charger Not Charging

T

TD2021

New Member
I just bought the 2022 Kona Electric 2022 and the wireless charger is not charging. The orange light is not going on.

I have the Samsung Galaxy S9 Plus.

I saw another post on this forum and the person said to go into: /User Settings/Convenience/Wireless Charging...

I do not see anywhere in the car or the manual how to get to User Settings.

I have to say the Hyundai Manual is poorly written.
 
TD2021 said:
I just bought the 2022 Kona Electric 2022 and the wireless charger is not charging. The orange light is not going on.

I have the Samsung Galaxy S9 Plus.

I saw another post on this forum and the person said to go into: /User Settings/Convenience/Wireless Charging...

I do not see anywhere in the car or the manual how to get to User Settings.

I have to say the Hyundai Manual is poorly written.
Click to expand...

The Kona manual is like other manuals - it has an index. Refer to "W" for "Wireless mobile phone charging system". This entry further directs you to "LCD Display Modes".
 
@hieronymous thank you for your reply.

Yes, I referred to the manual and the index. I read the page on "LCD Display Modes" and it was not helpful at all. It does not tell you "HOW" to turn on the Wireless Charging.

I have been in Information Technology for over 30 years and I am very technical. Never have I seen such a poorly written manual.
 
TD2021 said:
I just bought the 2022 Kona Electric 2022 and the wireless charger is not charging. The orange light is not going on.

I have the Samsung Galaxy S9 Plus.

I saw another post on this forum and the person said to go into: /User Settings/Convenience/Wireless Charging...

I do not see anywhere in the car or the manual how to get to User Settings.

I have to say the Hyundai Manual is poorly written.
Click to expand...

@TD2021 ,

The above sequence is correct (and works for my 2019 model car).
A couple of things come to mind:-
1) make sure the car is ON
2) and that you are in PARK mode (otherwise many of the menu items dissappear, presumabley to stop you configuring stuff while driving!)

Following > User Settings > Convenience > Wireless Charging, should take you to a tick box to enable or disable the function. (It's usually enabled by default). All you need to do then is pop the phone on the pad and it should charge.

One caveat - if your phone won't charge it might be because you have an after market metalic case fitted which stops the wireless charging process.

John.
 
Anaglypta said:
@TD2021 ,

The above sequence is correct (and works for my 2019 model car).
A couple of things come to mind:-
1) make sure the car is ON
2) and that you are in PARK mode (otherwise many of the menu items dissappear, presumabley to stop you configuring stuff while driving!)

Following > User Settings > Convenience > Wireless Charging, should take you to a tick box to enable or disable the function. (It's usually enabled by default). All you need to do then is pop the phone on the pad and it should charge.

One caveat - if your phone won't charge it might be because you have an after market metalic case fitted which stops the wireless charging process.

John.
Click to expand...

Thanks, John.

Here are the sequences I took.

1. Start car.
2. Close all doors.
3. Remove cover/case on Samsung Galaxy S9 Plus.
4. Place phone on Wireless Charging pad (no orange light).

I cannot find anywhere to get into User Settings.
 
TD2021 said:
Thanks, John.

Here are the sequences I took.

1. Start car.
2. Close all doors.
3. Remove cover/case on Samsung Galaxy S9 Plus.
4. Place phone on Wireless Charging pad (no orange light).

I cannot find anywhere to get into User Settings.
Click to expand...
Closest Hyundai video I can find... applicable settings cluster display starts at 0:25
 
TD2021 said:
THANKS!

I see the LCD display, but I do not see the "cluster" icon (settings).

I watched that video yesterday.
Click to expand...
From looking at the the graphic in post #7 above, have you found and repeatedly pressed the MODE button on the steering wheel, while watching the console display?
 
John Lumsden said:
View attachment 12944
On the centre screen
Setup > Settings > Vehicle > Convenience > Wireless Charging System > Check box
Click to expand...
Well isn't that a lot better, they must have changed it. All I have is drive mode and climate (21 Kona EV Ultimate Canada). I wonder if this feature included on the 22's or if the new software "update" changes this menu on the N.A. 21's. What Nav/Media version are you running? (of course it won't be N.A.) but just curious if you still have the 3 screen home set-up.
 
IMG_3621.webp
Is this the information you are looking for, electriceddy? This is just straight off the phone camera so I hope you can read the numbers. If not I'll edit the image.
The screen divides 2/3 1/3 with the smaller pane on the right.
 
John Lumsden said:
View attachment 12945
Is this the information you are looking for, electriceddy? This is just straight off the phone camera so I hope you can read the numbers. If not I'll edit the image.
The screen divides 2/3 1/3 with the smaller pane on the right.
Click to expand...
No reason to edit, I can read it just fine. Thanks for the photo.
Maybe someone will tune in and report if this updated vehicle settings menu (minus the welcome mirrors of course) is included as well in the newer software in N.A. 21 models c/w version#. Hopefully that solves @TD2021 issue with a 22 model.
I am still running the original 3 screen home set-up, unwilling to nuke that until improvements have been reported - but this would definitely qualify as one of them.;)
 
OP referring to Kona EV 2022 wireless charging stated;
I cannot find anywhere to get into User Settings.

I suggested
On the centre screen
Setup > Settings > Vehicle > Convenience > Wireless Charging System > Check box


Looks like OP didn’t wait for an answer they could check. Hope they can still phone home.



Sent from my iPhone using Inside EVs
 
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Me either. From reading the manual, it seems that the digital key and wireless charging are connected, and the digital key isn’t available/set up (so says my dealer - can’t get the Bluelink set up either just yet - still working on it. These are good guys, so I’m biding my time for a bit…a couple more weeks…). As for getting to the set up, in the Convenience menu on my display, Wireless Charging isn’t even listed as an option, but I got the Limited model of the 22 Kona (which includes wireless charging). I’ll check which software model is running on my set up tomorrow and post an update.


Sent from my iPhone using Inside EVs
 
Surlycat said:
Me either. From reading the manual, it seems that the digital key and wireless charging are connected, and the digital key isn’t available/set up (so says my dealer - can’t get the Bluelink set up either just yet - still working on it. These are good guys, so I’m biding my time for a bit…a couple more weeks…). As for getting to the set up, in the Convenience menu on my display, Wireless Charging isn’t even listed as an option, but I got the Limited model of the 22 Kona (which includes wireless charging). I’ll check which software model is running on my set up tomorrow and post an update.


Sent from my iPhone using Inside EVs
Click to expand...
it seems that the digital key and wireless charging are connected, and the digital key isn’t available/set up...

For clarification, there is no Bluelink or OTA capability on my 2021 built Kona. It's not a feature that is offered. So maybe my route to managing wireless charging is different from what is supplied in North America. The 2018 built car manages it from the steering wheel controls as was shown in Anaglypta's post #7. Maybe time for me to butt out of this conversation and not be confusing!
 
Surlycat said:
Me either. From reading the manual, it seems that the digital key and wireless charging are connected, and the digital key isn’t available/set up (so says my dealer - can’t get the Bluelink set up either just yet - still working on it. These are good guys, so I’m biding my time for a bit…a couple more weeks…). As for getting to the set up, in the Convenience menu on my display, Wireless Charging isn’t even listed as an option, but I got the Limited model of the 22 Kona (which includes wireless charging). I’ll check which software model is running on my set up tomorrow and post an update.


Sent from my iPhone using Inside EVs
Click to expand...
Does your model also have a dash menu accessed through a Mode button on the steering wheel? Or only a console menu?
 
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hieronymous said:
Does your model also have a dash menu accessed through a Mode button on the steering wheel? Or only a console menu?
Click to expand...
Only on centre screen. Less on console. And cruise control different - no res or set. Just activate on or off and use old set res to reduce or increase speed.
 
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