Bay Area
Member
Both the HondaLink and the ReLink on the iOS has been updating.
Hondalink Now Officially Useless--Perhaps Discontinued
- Thread starter insightman
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I have yet to update from the pre-modernized app (Version 5.0.54). I am getting data updates from the HondaLink server. I also have a second phone that is updated to the latest, version 5.2.0, HondaLink app. It is also getting data updates from th HondaLink server. When I have had problems getting refreshed data from the HondaLink server in the past, I logged out and logged in. That sometimes helped and I cound get data updates.
LeoP
LeoP
I logged out, cleared cache and data, logged back in and current version app was still not showing updated status. After concluding the problem was unrelated to app version, I reverted to 5.0.54. I suppose I'll have to call Honda if no behavior change by tomorrow. I'm sure they will insist installing the latest app will solve the problem.
Dan Albrich
Well-Known Member
Another plug for (Re)Link:
So first, thanks to the folks in the forum talking about (Re)Link. I did purchase the lifetime for $10. I find myself now using both it and the HondaLink. I think the pair (together) are an improvement over just the HondaLink app.
I've always wrestled with HondaLink (the real one) and getting it to update. I typically hit refresh until I'm blue in the face, and it updates when it feels like it. I do this dance of hitting refresh, and if enough time has passed since last refresh, and I remember to look again in a few minutes, I do see it refresh. With ReLink if I haven't touched it just minutes before, but then casually open Re-link, it updates immediately and has the last update timing listed as "now." This without me ever touching the refresh button. So this one feature alone seems worth $10 to me (automatic refresh). And it just shows me where my car is parked on the main display in the app, without me pressing "find my car."
As others mention the display on re-link has the temperature. This is also super-helpful. The car doesn't initiate climate schedule if the interior temp is 50F or higher. So when this fails, its obvious why. i.e. if the car is already 55F inside, scheduled climate will not go, by design. The widget feature in iOS means I now have HondaLink info (i.e. SOC) on my lock screen. So the sum of this message is a me-too!
PS: I don't mean to diminish anyone's report of HondaLink (or Re-Link) being erratic. For some reason or another my link to the Honda Servers has always worked for me-- or I should say, as well as it does. I realize there are times when the Honda servers are not available. The failures may have complex origins (including just their systems not being designed correctly) but I also have good ATT signal where I live which i presume is part of some folks' issue. (The modem in Clarity is definitely an ATT LTE modem, so if the car doesn't see ATTs cellular network, you will have issues. And in my experience, when I go somewhere with no ATT signal, yep, that completely breaks HondaLink.)
So first, thanks to the folks in the forum talking about (Re)Link. I did purchase the lifetime for $10. I find myself now using both it and the HondaLink. I think the pair (together) are an improvement over just the HondaLink app.
I've always wrestled with HondaLink (the real one) and getting it to update. I typically hit refresh until I'm blue in the face, and it updates when it feels like it. I do this dance of hitting refresh, and if enough time has passed since last refresh, and I remember to look again in a few minutes, I do see it refresh. With ReLink if I haven't touched it just minutes before, but then casually open Re-link, it updates immediately and has the last update timing listed as "now." This without me ever touching the refresh button. So this one feature alone seems worth $10 to me (automatic refresh). And it just shows me where my car is parked on the main display in the app, without me pressing "find my car."
As others mention the display on re-link has the temperature. This is also super-helpful. The car doesn't initiate climate schedule if the interior temp is 50F or higher. So when this fails, its obvious why. i.e. if the car is already 55F inside, scheduled climate will not go, by design. The widget feature in iOS means I now have HondaLink info (i.e. SOC) on my lock screen. So the sum of this message is a me-too!
PS: I don't mean to diminish anyone's report of HondaLink (or Re-Link) being erratic. For some reason or another my link to the Honda Servers has always worked for me-- or I should say, as well as it does. I realize there are times when the Honda servers are not available. The failures may have complex origins (including just their systems not being designed correctly) but I also have good ATT signal where I live which i presume is part of some folks' issue. (The modem in Clarity is definitely an ATT LTE modem, so if the car doesn't see ATTs cellular network, you will have issues. And in my experience, when I go somewhere with no ATT signal, yep, that completely breaks HondaLink.)
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I have not had an update from my car since 9am Friday, April 3. This is the case both for HondaLink (current version) and for (Re)Link. Over the weekend I had hoped that the Honda servers were down for maintenance. But still nothing….
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Robert_Alabama
Well-Known Member
Mine hasn’t updated since 9AM April 3rd.
Bay Area
Member
Send an email via the "support" in the ReLink and have the developer check the log file (attached with the email) to see what's going on with the update? He's very good at responding.
As of a few minutes ago, mine was still out of touch (since 9am 4/3). However, I just stumbled onto a procedure that ~may~ have helped:
1. Starting situation: Refresh in HondaLink app does nothing, last update listed as 4/3.
2. Click Find My Car, which showed location as of 4/3.
3. Click “Update Location”
4. App spins for a long time, perhaps half a minute
5. App updates the map to now show current location with updated time stamp
6. Go back to main app window - note it is still out-of-date
7. Refresh again - it works! I’m back in business.
Edit: I received an email response later from Honda technical support that seemed to make clear that they did not take action to correct the issue on their end, so I am fairly confident the above procedure was in fact the solution in my case.
Hope this may be of help in the future.
1. Starting situation: Refresh in HondaLink app does nothing, last update listed as 4/3.
2. Click Find My Car, which showed location as of 4/3.
3. Click “Update Location”
4. App spins for a long time, perhaps half a minute
5. App updates the map to now show current location with updated time stamp
6. Go back to main app window - note it is still out-of-date
7. Refresh again - it works! I’m back in business.
Edit: I received an email response later from Honda technical support that seemed to make clear that they did not take action to correct the issue on their end, so I am fairly confident the above procedure was in fact the solution in my case.
Hope this may be of help in the future.
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Johnhaydev
Well-Known Member
The Honda app and the ReLink app seem to be working again, perhaps due to using find my car in the app like gedwin suggested.
The HondaLink Android app keeps telling me that I need a new version to continue to use the app. This continues even though I have updated top the latest version. Although I can still see the initial dashboard information, I am unable to do anything else with the app such as using "find my car." Are others having the same problem?
LeoP
LeoP
Same problem. Honda hates me.
Robert_Alabama
Well-Known Member
Working fine for me. Latest app that doesn’t show % charge.
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