HONDA LINK APP BROKEN

  • Thread starter Thread starter CLARITEA
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CLARITEA

CLARITEA

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Anyone else updated their app with their battery level and charge capability disappearing? If so, how did you fix it?
Screenshot_20190413-233608_HondaLink.webp


Sent from my SM-G973U using Inside EVs mobile app
 
Mine is still working normally but I am using an iPhone, could be a difference I suppose. I updated it about 2 weeks ago.
 
Not broken for Android...try restarting the app (force close the actual process and re-launch) while your car is in a decent signal area and the battery status should update.

My only gripe with the update is even if the car is plugged into a L2 charger the app no longer allows me to start the precondition unless the battery level is approximately > 15%. Very annoying, because the key fob lets you start precondition so long as the L2 charger is connected and electrons are flowing.
 
CLARITEA said:
Anyone else updated their app with their battery level and charge capability disappearing? If so, how did you fix it? View attachment 4457

Sent from my SM-G973U using Inside EVs mobile app
Click to expand...
Most people on this forum have the Clarity Plug-In Hybrid. You have the Clarity Electric. Perhaps the problem is unique to the app for your Clarity. If reinstalling the app doesn't work, you should contact HondaLink support.
 
Thanks guys, I reinstalled, closed app, rebooted my Honda Head console but it still did not work. Called Honda and they said that this is a bug, would have to wait until the next update to be fixed...is there another way to charge on demand? I have it on schedule charge right now.

Sent from my SM-G973U using Inside EVs mobile app
 
CLARITEA said:
is there another way to charge on demand? I have it on schedule charge right now.
Click to expand...
I believe the manual on p 463 says you can override the scheduled time of charge by using the key fob. Just hold down the charging door release button. Then you should get the green charging light on the charging port when you plug in.
 
KentuckyKen said:
I believe the manual on p 463 says you can override the scheduled time of charge by using the key fob. Just hold down the charging door release button. Then you should get the green charging light on the charging port when you plug in.
Click to expand...
Good Lord. Do you have to whistle Dixie and scratch your nose at the same time for this to work?

This car has more obscure button-push-combinations and little hidden options than I've ever seen. I am sure I will never even discover them all, much less remember them. That's why I have the Owner's Manual available on my phone.

For example, I just discovered that if you push <unlock> on the key fob and then push it again and hold it, the windows roll down. Maybe I was the only person on earth that didn't know that. It also works on my CRV, although it left something "on" and ran the battery down overnight.
 
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