driver display goes dark

  • Thread starter Thread starter ehatch
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ehatch

ehatch

Active Member
I don't think this is a duplicate. My speedometer , and vehicle information display went dark. Yet things like the SOC , regeneration meter, indicator, Auto.high beam, light was visible.

kona display gone_20190911a-1.webp
 
Yeah, this happened to a handful of drivers. They said it worked again the next time they started the car. Definitely a bug, not a feature.

Sent from my moto x4 using Tapatalk
 
Happened to me twice I believe several months ago.
Reset after turning car off for a few minutes.
Hasn’t recurred since.
 
ehatch said:
I don't think this is a duplicate. My speedometer , and vehicle information display went dark. Yet things like the SOC , regeneration meter, indicator, Auto.high beam, light was visible.

View attachment 6050
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This is a new one, when my screen went blank it at least displayed open door. Check 12V battery voltage (just to eliminate 12.6 V min)
 
Esprit1st said:
Yeah, this happened to a handful of drivers. They said it worked again the next time they started the car. Definitely a bug, not a feature.

Sent from my moto x4 using Tapatalk
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The night it happened. I drove in circles in a dead end street after restarting twice. It didn't reappear. I gave up. Grateful I had a H.U.D.,otherwise Hyundai would need to help me with a speeding ticket... Of course when this speedometer black out happened I had to be driving an ICE person,so not exactly confidence inspiring for buying an EV when I had about 80% SOC :rolleyes: They asked me" do you have enough charge?"
@BC-Doc MY speedometer reappeared the next day. Need an update because it's a safety thing to see speed?
@electriceddy I won't be checking my 12V. I don't have anything to do this with. Will let the dealership figure it out. Firmware is probably the fix.
 
ehatch said:
The night it happened. I drove in circles in a dead end street after restarting twice. It didn't reappear. I gave up. Grateful I had a H.U.D.,otherwise Hyundai would need to help me with a speeding ticket... Of course when this speedometer black out happened I had to be driving an ICE person,so not exactly confidence inspiring for buying an EV when I had about 80% SOC :rolleyes: They asked me" do you have enough charge?"
@BC-Doc MY speedometer reappeared the next day. Need an update because it's a safety thing to see speed?
@electriceddy I won't be checking my 12V. I don't have anything to do this with. Will let the dealership figure it out. Firmware is probably the fix.
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That is what they will look for but it appears to be a somewhat reoccurring software issue with dash display ( going blank in some format or another)
At least you had HUD which I didn't check when my occurrence happened as I don't use it except at low light levels.
 
ehatch said:
It hasn't been a month yet,so no idea if my situation will re occur. Yours was unique. Hyundai needs a firmware update because it can be dangerous for those without a HUD to fall back on.IF you wanted/needed to change vehicle settings,you can't with my driver display going dark scenario.
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I agree it is more than an inconvenience, but how would the Techs at Hyundai trace a ghost like this one? It needs to come from Hyundai corp with all of us affected reporting it to the dealers .
 
Never seen it on my own car but have seen several reports of it over the last year. One of two software updates I had at my October service was for this issue.
 
electriceddy said:
Yet another report:
https://www.hyundaikonaforum.com/threads/dash-turned-off-while-driving.3303/
and yes it has happened twice to me identically except no phone hook up
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There is a campaign for this.NOPE,not searchable via the Hyundai website using your VIN. Got to go into dealership to see if Hyundai is applying the repair to your Kona EV. Requiring a duplication with a dealership is wrong if you have evidence.Try to video,or take a pic. without shutting off your Kona when it happens.I still say it's dangerous,especially for those without a HUD.
 
ehatch said:
There is a campaign for this.NOPE,not searchable via the Hyundai website using your VIN. Got to go into dealership to see if Hyundai is applying the repair to your Kona EV. Requiring a duplication with a dealership is wrong if you have evidence.Try to video,or take a pic. without shutting off your Kona when it happens.I still say it's dangerous,especially for those without a HUD.
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I don't use much HUD, and yes it is an inconvenience to say the least, but it's a ghost - hard to trace. There was a recall in UK for this on early models to replace the dash display (2018) but nothing here yet. The worst part is not knowing what speed you are going but I just kept up with other vehicles when it happened (on occasion), Next time I will release the HUD and see if speed is displayed there.
 
I checked the receipt and there's no mention of it despite them making me sign documents acknowledging each update was applied. The other update was to improve GoM accuracy.
 
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