GDOG
Member
I've been out of town for a few days and off grid. My MINI is in Transit now! It would be great to know where exactly. It would be cool if they could provide GPS coordinates.
Delivery Stories
MichaelC
Well-Known Member
Try calling 1-866-ASK-MINI (1-866-275-6464), tell the automated system you want to talk to a customer service representative, and ask them if they are able to tell you the name of the ship your MINI is on. There are ways to track ships in transit online.
Puppethead
Well-Known Member
Puppethead
Well-Known Member
Three weeks now at the port of destination (Baltimore). I'm starting to feel insightman's pain.
When I'm complaining to MINI about the injustice of my SE languishing at the port in Southampton for almost 6 weeks, I point out that a fellow forum member's MINI is already in the US!
MINI official 1: "Insightman's complaining about Puppethead's SE getting to the US before his has even been assigned to a ship."
MINI official 2: "OK, pull Puppethead's MINI off the transporter. We'll let it 'age' a bit in Baltimore. Now let Insightman try to claim there is no justice."
I love the humor in this thread, it reminds of this
https://insideevsforum.com/communit...-pre-orders-in-canada.2537/page-42#post-49334
Just to be clear, as long as you stay away from Ann Arbor in your SE until after I get mine, I'm rooting for you and everyone who ordered one to get theirs ASAP. Seeing one on the road before mine arrives will cause me some grief, but I'll rationalize that that SE was one that came in as a spec model, not one that someone configured and ordered.
In January I was quick enough to get onto the list to receive one of the first 200 MINI Cooper SEs brought to the US in March, but the Moonwalk Grey one I was offered from that first shipment had a white top and I want a black top, so I passed, thinking another month's wait would be bearable. I don't regret my decision, but I wish I could learn what logistics problem really pushed my car so far back in the delivery queue. I'm sure there's a simple, but perhaps embarrassing, explanation.
Today, the ASKMINI rep called me back after "investigating" my case. He said that he called the Regional Sales Manager in my area to find out if he was aware of my situation. Evidently, he didn't consider that the two dealerships trying to get my MINI Cooper SE to me might have called their Regional Sales Manager already. The ASKMINI rep said the Regional Sales Manager told him that he was aware of my situation. So much for the investigation. Then the ASKMINI rep went through the standard "you know there's a coronavirus situation that's reducing the number of vessels" song and dance. I said I understood that but other MINI Cooper SE cars built after mine are already in the US. Then he speculated that perhaps those SEs went to a different destination port than mine. I told him that the already-arrived cars also went to the Baltimore POA. With nothing left to say, he promised to call me back within 2 or 3 weeks if there was no action on shipping my SE.
F14Scott
Well-Known Member
You're more patient than I am. By now, I think I would have cancelled my order, demanded a refund, and then reordered the same car from the same dealer, just out of spite.
MichaelC
Well-Known Member
I had this very thought. At this rate, placing a new order may get you an SE faster...
I just got a call from my soon-to-be-history MINI dealership. My sales advisor told me that my car may be loaded onto a vessel as early as today. She said that because the dealership is closing, my MINI will be expedited through the process after it arrives in Baltimore and my MINI will likely be the last car the dealership delivers.
Even if the cargo ship left today, what kind of extra-special handling would be required to get my SE from Southampton to Baltimore and from Baltimore to Ann Arbor in less than 3 weeks? MINI official: "Insightman has served the appropriate length of time waiting for his MINI Cooper SE and he never even threatened to cancel his order. He has proved that he really wants this car. Ship it! Ship it now before the battery goes dead!"
MichaelC
Well-Known Member
If I'm reading the shipping schedules correctly:
- If your SE leaves Southampton on August 7, it will likely be on the K-Line vessel "Orion Highway" and will arrive in Baltimore August 20.
- If your SE leaves Southampton on August 10, it will likely be on the Wallenius Wilhelmsen vessel "Figaro" and will arrive in Baltimore August 21.
I’m new here. Ordered my SE and order form submitted by dealer on June 30. Made couple changes on July 22. My production completion is scheduled on week 36 (August 31-Sept 4). My dealer is telling me the estimate delivery time is in October. Any hope I will get it sooner or I’m asking too much. Some people there have been waiting for a very long time.
GDOG
Member
From my personal experience it sounds about right. I'm on the West coast, and it takes 2-4 weeks for a car to be shipped I've been told. Factoring in production which should be a few days with delivery adding a few more days.
Thanks! I’m around Los Angeles area. I named her “JellyBean”
Placed my order in mid June. Production was mid July. Dealer updated me yesterday that its waiting at port, and its journey across the sea usually takes 2-3 weeks.
Went Iconic enigmatic black with white hood/mirrors/ bonnet stripe.
Also I did get to test drive one. The dealer here in Ohio said the amazon winner ended up not keeping it and dealer bought it back. It was the base signature model, so I wasn't interested in purchasing.
Went Iconic enigmatic black with white hood/mirrors/ bonnet stripe.
Also I did get to test drive one. The dealer here in Ohio said the amazon winner ended up not keeping it and dealer bought it back. It was the base signature model, so I wasn't interested in purchasing.
Thanks for passing along that rejection story. I'd love to know why the Amazon winner didn't like his MINI Cooper SE. I ordered in September, of course without a test drive. What a joke on me it would be if I hate it when it finally gets here!