Climate control doesn't work

ronaldlumpkin

ronaldlumpkin

New Member
Hello,
I've had my 2018 Clarity for 2 1/2 years. The AC and heating work perfectly when the car is running. However, I'm having trouble with both the key fob and the app when I try to activate the climate control remotely. The key fob doesn’t seem to respond at all, and the Honda app takes a minute or two to load before showing a connection failed message. Has anyone else experienced similar issues or know of any potential solutions?
 
Yes. I had to reach Hondalink support. There was something amiss with their system. It took them a couple of days to fix it. Are the other hondalink functions working, like locating the vehicle, charge/ fuel updates etc?
 
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