Charge limits imposed on Bluelink

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OK, so today I dropped over to the dealer to ask them about these recalls. Turns out my car has 2 outstanding, one is the first step in the battery recall to set the charge limit to 80%. The other is just another BMS update. The service advisor couldn't tell me what it was for, or if maybe it locked the charge to 80%. So I said, only wanted the manual setting to 80% recall done, and leave the BMS update for now. So that is what they did. Tech came out, performed that recall portion, and the advisor said that Hyundai Canada would send me that $250 gift card by email within 20 days. Once in the car, I confirmed I could still change it myself, but left it at 80%. So that was it.

While waiting for them to do the recall, I talked to a sales guy and asked them about possibly trading up to the Ioniq 5. I was particularly interested in what they would give for my Kona, 2019, 32000 kms. Of course, he couldn't commit to anything at this time, but said if I traded that car in for any new Hyundai car right now, the depreciation would be around 15%. I was surprised the trade in value would only be 15% from new. I do understand though, that you can also get a cash (no trade-in) discount of 10% from MSRP, depending on which model you are negotiating on. But still better than I expected. The other consideration, I know, is that sales guys just want to lure you in first, esp since no commitment to any price is yet on paper.
 
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Paul DeLeon said:
To me, it's simple.
Our car has a defective battery. The manufacturer should replace the defective part. If the part is not available, the manufacturer should provide customers with loaners until it is.
That's what they do with defective air bags etc.
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I'm not sure where you got that information. There are and have been literally millions of vehicles driving around for years with recalled Takata airbags. No loaners... and no new airbags.
 
R P said:
OK, so today I dropped over to the dealer to ask them about these recalls. Turns out my car has 2 outstanding, one is the first step in the battery recall to set the charge limit to 80%. The other is just another BMS update. The service advisor couldn't tell me what it was for, or if maybe it locked the charge to 80%. So I said, only wanted the manual setting to 80% recall done, and leave the BMS update for now. So that is what they did. Tech came out, performed that recall portion, and the advisor said that Hyundai Canada would send me that $250 gift card by email within 20 days. Once in the car, I confirmed I could still change it myself, but left it at 80%. So that was it.

While waiting for them to do the recall, I talked to a sales guy and asked them about possibly trading up to the Ioniq 5. I was particularly interested in what they would give for my Kona, 2019, 32000 kms. Of course, he couldn't commit to anything at this time, but said if I traded that car in for any new Hyundai car right now, the depreciation would be around 15%. I was surprised the trade in value would only be 15% from new. I do understand though, that you can also get a cash (no trade-in) discount of 10% from MSRP, depending on which model you are negotiating on. But still better than I expected. The other consideration, I know, is that sales guys just want to lure you in first, esp since no commitment to any price is yet on paper.
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I would be all over taking a 15% depreciation towards an Ioniq 5. My prev Ioniq plug-in convinced me, to get into the EV game I'm not liking the 80% restriction, cuz frankly I'm tired of any sort of further restrictions in my life. Soon I'm gonna start calling my Kona the Kovid Kona.
I gotta call my insurance company tm, cuz my monthly premiums went up an extra $50 a month and I sure hope it's not because of the Kona, or I'll be pissed cuz I didn't sign up for this crap.
 
I also like @Thomas Mackay 's idea for a refund/replacement as impacted Kona electric owners no longer have purchased has been drastically modified by the OEM. Brake recall is still incomplete,no timeline for replacement Li-ion where this is now an over year issue since Hyundai began with "innocent"BMS campaigns before forced to recall.

While Hyundai can't do OTA for the campaigns,or recalls,it can "magically" reduce our range?!

@electriceddy for us to change our reduction back,do we need to shut off telematics?This setting's in the infotainment,right? I wonder if the extra bonus will be a more accurate navigation;)


apu said:
This is very troubling if this is what Hyundai is up. I think its time to look into Hobbits instruction how to disconnect the onboard cell connection, its not like bluelink works reliably anyways. I would rather have the option of range vs an unreliable ability to remotely change climate control. Loosing 20% battery capacity is absolutely no beuno for me.
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This was the recent mandatory update Bluelink app wanted.Yet,Hyundai "can't fix " the issues with the app's functionality.Where someone in Europe built another that functions 100% better than Bluelink.


NRH said:
Overnight our car's charge limit was reduced to 80% for AC and DC charging. On Bluelink the limit can't be set above 80% now.

Fingers crossed that the setting can still be set to 100% from the car's infotainment screen. If not, I'll be ready to leave team hakuna matata, to join the pitchforks and torches crowd.

Remotely hobbling someone's car, while they're on a long trip, is a **** move.
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was
 
This is the issue,if their forced reduction of our Li-ion is within the ECU,CPU, this becomes more elevated with in warranty vehicles.

Thomas Mackay said:
I was able to increase the limit on the infotainment screen- but its to be seen if that is actually in effect when charging.
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apu said:
Don't forget to ask them for the $250 inconvenience gift card.

"We strongly recommend you also visit your dealership to either verify or adjust the ‘Max battery %’ level to ensure it has been adjusted to 80%. Please contact the dealership to request service under Service Campaign 10D059 (C0415). This service will be provided to you AT NO CHARGE. Once Hyundai verifies your visit to the dealership you will be entitled to a $250 gift card for your attention to this matter. You will need to provide the dealer with a valid email address and allow 20 business days for processing. "
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The car dealer I went to doesn't know anything about this. Do you know how this is supposed to happen?
 
Jennifer said:
The car dealer I went to doesn't know anything about this. Do you know how this is supposed to happen?
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Jennifer if your in Canada just get your service advisor to look up your VIN on his computer and look up service campaign 10D059 (C0415). If he is still having trouble, ask to see your service manager. Feel free to print out and bring the the detailed PDF letter available on the Hyundai recall site under your VIN search
 
Jennifer said:
I'm in New Jersey. But I guess it's the same process. Thanks!
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The recall and service campaign numbers are different but the process is the same, might just try a more knowledgeable service department. You really should not have to tell them what their job should be.
 
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So I have a 2020 Kona which I believe was built in either October or November of 2019. I've had two BMS updates and something with the brakes since purchasing last July. I have not received any info from any official source about limiting my charging to 80% for both AC and DC. As a matter of fact I just got off the phone with my service center (and they were nicer than usual) and found I had one open recall waiting, a "KONA EV VCULDC SOFTWARE UPDT(21-01-019H) • T6C -".

I had asked the service desk manager about the 80% charge limit and he said currently it doesn't apply to my Kona. Which I found odd as I have gone through all the other software updates. Also, my BlueLink Hyundai app has no limitations for charging percentage. My service manager told me that other Kona's are getting the 80% limitation but to date mine is not on the list.

I only write this all out here because I would have thought with all the other recalls for the BMS I would have had limited charging too. Thought they would go hand in hand. As a side note the service center said they are way backed up on recalls... I'm assuming this can't be all Kona related.
 
Clamps said:
So I have a 2020 Kona which I believe was built in either October or November of 2019. I've had two BMS updates and something with the brakes since purchasing last July. I have not received any info from any official source about limiting my charging to 80% for both AC and DC. As a matter of fact I just got off the phone with my service center (and they were nicer than usual) and found I had one open recall waiting, a "KONA EV VCULDC SOFTWARE UPDT(21-01-019H) • T6C -".

I had asked the service desk manager about the 80% charge limit and he said currently it doesn't apply to my Kona. Which I found odd as I have gone through all the other software updates. Also, my BlueLink Hyundai app has no limitations for charging percentage. My service manager told me that other Kona's are getting the 80% limitation but to date mine is not on the list.

I only write this all out here because I would have thought with all the other recalls for the BMS I would have had limited charging too. Thought they would go hand in hand. As a side note the service center said they are way backed up on recalls... I'm assuming this can't be all Kona related.
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I'm sure the recall backlog is related to Hyundai's widespread exploding ICE issues not the miniscule Kona EV recall numbers. Given the apparent vintage of your car it certainly seems as though it would be affected but Hyundai's fairly tightly parsed language in its communications so far leads me to believe that they are still going through a process of pinning down precisely which VINs are affected. I would expect you to hear more concrete word shortly and it wouldn't surprise me at all if the widely publicized "window" of affected vehicles is further refined.
 
Thomas Mackay said:
The day I got back from a road trip mine changed to 80%, this happened before I got a notification email. If it had happened a day earlier I would have been screwed. Not enough prior notification AT ALL. I really hope Hyundai makes this right. In Maryland, USA, we have a "Lemon Law"

https://www.marylandattorneygeneral.gov/Pages/CPD/lemon.aspx

The law provides that a dealer or manufacturer must correct a defect within 30 days after the consumer writes to the manufacturer by certified mail. If the manufacturer or dealer is unable to do so, the consumer is entitled to a refund or replacement vehicle under the Lemon Law if the car has:
Any one problem that substantially impairs the use and market value of the vehicle that was not corrected in four repair attempts;

Maybe I need to write Hyundai a letter?
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Contact a Lemon Lawyer. I Googled it in Southern California and got 15 or 20 hits on the first page. It is a Big Business in California because the Buyer or Lessor of the Vehicle gets his Down Payment back Plus all the payments they made back and the Manufacturer - Hyundai in our case- must also pay the Attorney's Fees. The Only offset is a fee per mile driven, figured out by a formula set in the law. The Lemon Lawyer Websites I looked at gave a lot of Examples of the Success Rates they have had plus simple explanations of how it works. Most will take cases over the Internet without you having to go to their offices. They use DocUSign for your signature to hire them. It's a lot easier for you to use an Experienced Lemon Lawyer, at no cost to you, than it is for you to muddle through the procedure yourself against Hyundais Team of Lawyers.
 
After announcing a global recall of 82,000 electric vehicles to replace a faulty battery pack, Hyundai and the National Highway Traffic Safety Administration (NHTSA) have confirmed which vehicles in the United States are affected.

The U.S. recall includes 4,694 Hyundai Kona Electric vehicles from model years 2019 and 2020, as well as two 2020 Hyundai Ioniq Electric vehicles, according to the NHTSA recall report. The 2021-model-year versions of both vehicles are not affected.

I copied the above information from Stephen Edelstein's Green Car Reports which can be found at this Website: https://www.greencarreports.com/new...text=A U.S. recall was issued in October 2020.

Here is a simple VIN Search Site that will tell you if your vehicle is affected by the Hyundai Lithium Ion Battery Recall
https://autoservice.hyundaiusa.com/...te/MicroSiteTemplateLandingPageLayoutOne/3793
 
Paul DeLeon said:
I deleted Blue link from my phone days ago. Not sure how to "override" charging settings.
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Paul, I just read the fine Print on "My Hyundai" Phone App. It is page after page of Legal Mumbo Jumbo about "Connected Services". Are you saying that Hyundai is connecting to my Car's Blue Link Thru my Phones app and thus my Battery Charging Level, and If I delete the Phones My Hyundai App, they can no longer connect to my Car and control my Charging Level? Anybody?
 
BaylorBob said:
Paul, I just read the fine Print on "My Hyundai" Phone App. It is page after page of Legal Mumbo Jumbo about "Connected Services". Are you saying that Hyundai is connecting to my Car's Blue Link Thru my Phones app and thus my Battery Charging Level, and If I delete the Phones My Hyundai App, they can no longer connect to my Car and control my Charging Level? Anybody?
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I'm not sure but I would guess you would also need to delete your account information that Bluelink has and the permissions that go with it.
 
I'm thinking that not everyone that buys or leases these cars, or any of the newer EV Type Cars has a Smartphone. Thus the Car probably has its own Internet Connection or Channel to Hyundai. I know they can locate the car and turn the car off if it is stolen. Plus My Cell phone was turned off at night when Hyundai changed my charging level to 80%. This is not my area of Expertise. I know there are thousands of people on this forum that can tell us the answer. Will just have to wait until one of them reads our post and replies.
 
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