From my experience the battery degradation is NOT linear.
I agree, most scientific studies find exponential or quadratic models to match most closely. Degradation is mostly a function of battery cycling, temperature, and charging delta. So someone who drives 100k miles in HV mode will have less degradation than someone who drives 100k miles in EV mode.
Part of the reason why capacity decreases so drastically in the first phew cycles is because of the forming of a Solid Electrolyte Interphase (SEI) film, where certain active cells in a newly-operating battery will be consumed to form this film. As the film stabilises, less cells are consumed and capacity degradation slows.
https://www.researchgate.net/figure...d-the-fitting-of-the-SEI-model_fig1_303890624
Li-Ion degradation is highly dependant on charge cycling, temperature, and charge delta. Firstly, as shown by the test data here, even after 1,000 charge cycles at 1C speed the battery has only lost about 9% SoC in the worst-case scenario tested (100% to 10% [10% being the car's HV buffer] is not shown but it would be very close to 90%). There are about 250 working days in a year, and if we assume that for each of those days the battery is cycled from 10%-100%, the battery should have only lost ~7% in the first two years and about 10% in the first four. At least that is true for a 20C mild climate.
Temperature also has a negative effect but mostly in hot climates, such as Arizona (remember the Leaf fiasco?). The graph below describes the degradation behaviour of batteries when kept at 50% SoC at various temperatures over time. Keep in mind, this is degradation without any active cooling or cell cycling, so this data would be more representative of a Clarity sitting in a dealer lot than anything else.
In the same vein, empty batteries sitting on dealer lots would suffer from greater degredation regardless of temperature, though unfortunately this study did not test SoC below 60%.
@Nicka2017 Overall, the point is even if you were doing all the wrong things to your battery, 20% degradation in a year is a defect and
not normal. Hopefully it continues to degrade to the warranty threshhold before it expires.