I would just turn it on for a few hours if letting it sit or in utility mode once a month or so ( you should see 14.7 V or so during the duration). Even though the charging algorithm has been improved it is still not quite what it should be, Also avoid Bluelink com and check the back hatch is "slammed shut". It is possible there is another type of phantom drain, but self monitoring seems to be the best scenario.UPDATE: I received a call from Hyundai today regarding the car and they told me that if the service center did not find any issues with my car they do not have any further explanation or anything they can do. They could not even tell me if the tests the dealer run on the car were correct since "they rely in the service centers for these issues" so the company can not do anything. Hyundai offered to discuss the problem with the service center and the technician gave me a call and explained that my car has no issues and that I have to drive the car at least once a week for the "hybrid battery" to charge and that they run a full test in the battery and that the battery and alternators are fine. Several issues here: electric cars do not charge 12v batteries by driving and EVs do not have alternators. So now I feel less reassured than before about my car, since the service person did not even know how an electric car works. Also the service did not know the Kona EV has an Aux. Battery saver function and they told me that did not exist.
I guess the solution here is to find a competent service that knows about electric cars. But not reassuring that Hyundai is not willing at all to deal with complains, not a very good costumer experience so far.