New BlueLink?

Fail indeed, apparently the code I'm receiving is 6993, which bluelink is telling me is because of an overload of their systems.

In any case, I'm not holding my breath for a better app, as it is, I was never able to properly link profiles anyway. I'll check back in a few hours, after the novelty has worn off.

 

Mine automatically updated on my phone. I just noticed today.

 

Hyundai has no business charging for this crap. What was semi useful has now become unusable. I certainly won't be paying for it when my three years is up.

 

I’m with you on that! Understandably there was some cost to the app’s development, but if they cheap out on underground discarded code, why would I pay for it? What other part of the car would you “settle to buy” when it could be included in the price of the car?

 

I agree, the new version, other than having a nicer layout is not an improvement. It is much slower in booting up, and slower in going to the next screen. Seems that whenever you click on something, "Loading vehicle info" appears and it seems to take close to a minute for the new screen to come up. I agree with the poster who observed that this app is not something that Hyundai should expect us to pay for after the free subscription comes to an end.

 

Same issue here. All info were blank after update. Password wasn't recognize. Needed to reset all all but some setting were saved in between and my account is not usable and lock out.

Legacy auto have really a big time doing stuff like Tesla. I can only imagine OTA for fix in car.
I sure not by suprise anyway given the hit and miss with bluelink event before the update.

Cannot even contact hyundai par email because you need to log in, which I cannot !!!!

Doesn't someone have the support email address, don't want to wait in line to reset again?

 

Just wanted to update.....Turns out the app is operating much better now, several days after installing it. Not really fast, but no worse than the original. And now that I am used to it, the layout and organization is arguably better than the original. So I am OK with it.

 

I have also noticed a slight improvement in loading speed; however, in the previous version of the app- I was able to access the driving details page where it showed how much energy I have consumed in the month vs. How
Much I was able to regenerate. I don’t see this information available in the “monthly health report”. Did Hyundai cut it out or am I not seeing something?


Sent from my iPhone using Inside EVs

 

I have noticed that I can't change my charge limits anymore. The page comes up from the charge management section and I can toggle the setting but the "apply" button doesn't seem to do anything.

 

<sarcasm on>
Software update? Perhaps they have invented new bugs and want to issue them a.s.a.p.
<sarcasm off>

Every new 'update' (downgrade) issued this year has had new bugs in it and at the same time, not one bug (that I have reported and that they have acknowledged) has been fixed.

Lawrence

 

Interesting, I have removed and reinstalled the app but the "APPLY" button doesn't seem to do a thing in my case.

 

My “Apply” button also doesn’t work. But on the first day nothing worked and now a few features like “find my vehicle” are functional. So I will wait.

I called the poor, suffering Help Desk folks on the first day, was given a ticket number to call if I didn’t get an email in 24 hours. No email so I called back in 48 hours. Was on hold for about 10 minutes and then it went directly to a survey about the service I received (I didn’t give high marks) and then it hung up.

Sigh ….

 

Patience has been the name of the game for our ownership experience .

 

Ya, the new app is pretty bad. It looks to me (as a computer tech) that this a complete rewrite. I notice also that it is "MyHyundai", not "Bluelink"... so I suspect this is essentially a v1.0 app. Expect it to be flaky for a long time before they iron out the bugs. Hopefully they are working on it heavily and update it frequently!