Infamous noise-reducing plugs and more...

Discussion in 'Clarity' started by amy2421, Jul 28, 2018.

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  1. amy2421

    amy2421 Active Member

    I haven't picked up my Clarity yet, but I'm trying to compile a list of things to ask the dealership about:

    -ensure the road-noise reducing plugs are installed at PDI
    -full charge & full gas tank
    -service bulletin fixes applied
    -Sirius XM radio initialized
    -TPMS initialized
    -paper owners manual ordered

    Am I missing anything else important to look for or ask for ahead of time?
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  3. insightman

    insightman Well-Known Member Subscriber

    Do you have a smartphone you'd like the dealer to help you connect?
  4. su_A_ve

    su_A_ve Active Member

    My salesperson was very thorough with the delivery, and went through a big checklist form (I think it's Honda) of customization options.

    The service department was in charge of the PDI, filling the gas and charging the car. Mine ended up being charged to 50%.

    One thing I did not check was the pressure on the tires. For some reason Honda did not put in sensors that would report the pressure and instead rely on speed differences when one is low. Doing that now...

    If you want them to show you Carplay, bring your charging cable...
  5. ZedFez

    ZedFez Member

    What are the “Infamous Noise Reducing Plugs?” Seriously... never heard of ‘em.
  6. amy2421

    amy2421 Active Member

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  8. amy2421

    amy2421 Active Member

    No, that I'll do myself... I've had several cars with hands-free/Sync/etc. I tried and was able to successfully pair my phone on the tester model that we tried at the Electric Vehicle Discovery Centre.

    I think I'll probably do the AndroidAuto set up myself too.

    Thanks for those suggestions! :)
  9. KentuckyKen

    KentuckyKen Well-Known Member

    Also make sure they go over the PDI (Pre Delibery Inspection doc) with you, referenced in link above. Have them show you the recorded Battery Pack Capacity signal which shows how good the HV battery is compared to its theoretical max of ~55Ah. Also have them give you the recorded test number for the 12v battery. And have them verify that the charge timer is off.
    All this is part of the PDI, along w installed the 4 noise reduction plugs.
    My dealer skipped a lot of this and im having to waste my time going back to have it done.
    We would also appreciate it if you would share the Battery Pack Capacity signal with us.
  10. ZedFez

    ZedFez Member

  11. Carro con enchufe

    Carro con enchufe Active Member

    The phone connection is generally pretty easy but connecting the HondaLink app tends to be more challenging. Mine took about a week to sync with the hondalink app, though Bluetooth was immediate
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  13. amy2421

    amy2421 Active Member

    OK thanks for letting me know, I wonder why it takes so long. I've downloaded the HondaLink app to my car already. (As well as PlugShare, Chargepoint, etc)..
  14. amy2421

    amy2421 Active Member

    I've picked up a few new cars and always breezed through this stuff, "assuming" it was all done. Now I'm feeling very nervous about it being done correctly on the Clarity because it seems so involved and I'm not sure the dealers take this stuff as seriously as we do!
  15. insightman

    insightman Well-Known Member Subscriber

    Yes, your dealer has to submit your info to Honda and then it takes a week or more before HondaLink will let you register.
  16. FWIW, I purchased my car in the morning 2 days ago and was able to get the hondalink to work by the evening of the same day. I guess I was lucky!
  17. KentuckyKen

    KentuckyKen Well-Known Member

    Is all depends on how quickly the dealer uploads your info. Until they do you’re dead in the water.

    Also you can’t order the free paper copies of the manuals until they put you in the system (USA only; Canadians go to dealer to order manuals according to one post).
    Also, if they miss-type your email and/or name, you’ll have problems.
    I could not get the confirmatory email for the manuals even after several tries. I then went to sales contract and used that spelling of my name and it worked. I speculate that along with correct VIN and email that your name has to match as well.
    Johnhaydev and amy2421 like this.

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