HV Range Fix is out and ready for dealer install

Thanks for the update!
Is there a place to find all these service bulletins? I have a feeling there's a lot that Honda knows that they're not telling us.

 

Any idea if it addresses anything else?

geo

 

I imagine if this Service Bulletin does not include fixes for safety concerns, the dealers will want to install it at your next scheduled service.

 

I called my dealer and the service adviser was able to call up the Service Bulletin after I gave him the number.

How long is the procedure at your dealer?

 

Let us know how it goes! Can't wait to get that one but will probably hold off until after our trip in July and we can do our A01 service (assuming it pops up again). We use a dealer 30 miles away or so as they seem more competent in the service department so I like to avoid unnecessary trips .

Edit: It will probably take at least a gas fill up, so might not know for a while.

 

I was going to have it done Friday but we have a 700+ mile trip Saturday through Monday and who knows what might creep up from a firmware change.

geo

 

Called my dealer yesterday and they were unaware of the service memo. They looked it up and confirmed it, but said they can't do the repair until I receive a notice directly from Honda. Unbelievable.

 

That doesn't sound right, at all. I visited my Honda dealer yesterday. The rep checked the service bulletin and set up an appt for me later this afternoon. The only question he asked whether or not I was experiencing the problem, to which I answered Yes, of course. KentuckyKen has already reported success with his, and I'll update my results as soon as soon as possible after they complete the fix.

Do you have any other Honda dealers that are within easy driving distance?

 

Local Honda dealer said they do not have the software.

 

Score another one for Tesla and their OTA updates.

Hopefully Honda just needs a couple of days for the software and the info to propagate to the dealers. Sometimes the dealers get these types of updates mailed to them via snail-mail on a USB stick. Sad but true.

I'm going to risk my cross country drive without the update. Maybe if I just put a sticky note over the HV Range and keep an eye on the fuel gauge, I'll be ok. Maybe I should keep some extra gas in the trunk.

 

Such BS. They don't have the software? What are they doing, awaiting a 3.5" floppy to pop into an IBM PS2? They download firmware from the Honda cloud and they apply it to their system and then to your car. They are showing their ineptitude on this one.

I'd hold their feet to the fire.

But not until some of you early adopters pave the way… Now get busy!

 

I'm at our local Honda dealer now, awaiting the update. They haven't indicated any lack of software, or any issues. Hopefully they will do the job.

Interesting, while in the Waiting Room, I realized I had Android Auto set to turn on whenever the car Bluetooth was On, and it turned on my phone. I quickly disabled the setting so that it won't interfere with any of their work in the shop.


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Which dealer?

 

Which dealer?

 

They had it finished in about 30 minutes. According to the service guy, they just download the update to a thumb drive. No snail mail involved apparently. The process takes very little time.

So far, so good. HV projection down from 999 to 359 miles. No apparent affect on EV estimate.

Dealer is Leith Honda, in Southern Pines, NC

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Is this the dealer?

• Leith Honda Aberdeen
• • 11045 N US Hwy 15 501
  • Aberdeen, NC 28315