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Any Canadians get their $250 from Hyundai?

Discussion in 'Hyundai Kona Electric' started by apu, May 19, 2021.

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  1. May 19, 2021 #1
    apu

    apu Well-Known Member

    2023 Performance GV60 Manitoba
    Just realized its been over 20 business days since I took my car to verify the reduced charging rate as part of the current battery recall and no dosh in sight from Hyundai. Curious if any Canadians got their pay off yet?
     

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  2. May 19, 2021 #2
    R P

    R P Well-Known Member

    Vancouver, BC, Canada 2023 Solterra Tech Pkg
    Nope, still waiting for mine.
     
  3. May 19, 2021 #3
    VanGoghsEar

    VanGoghsEar Member

    Same here. Still waiting.


    Sent from my iPhone using Tapatalk
     
  4. May 19, 2021 #4
    Chris Alemany

    Chris Alemany Active Member

    Port Alberni, BC - 2019 Kona Preferred + trailer
    not yet! :)
     
  5. May 19, 2021 #5
    Kathryne

    Kathryne Member

    Cowichan Bay, BC 2020 Kona Ultimate
    Still waiting
     

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  6. May 19, 2021 #6
    BC-Doc

    BC-Doc Member

    Crickets.

    I called my local dealer today to ask where the gift card is and what the plan is for my car (buy back or replace) and they know nothing.
     
    ehatch and XtsKonaTrooper like this.
  7. May 19, 2021 #7
    XtsKonaTrooper

    XtsKonaTrooper Well-Known Member

    SW Ontario
    When I'm bored, I might just goto the dealer and park next to their most expensive veh on the lot and see what their reaction. Might have even have my cellphone in case it becomes a joke.
    They need to come up with answers soon, cuz im getting antsy.
    I'll just plaster my veh in signs and start my own PR war if push comes to shove, I don't care I wear a mask all the time. Lol
     
  8. May 20, 2021 #8
    Rickker

    Rickker Member

    Kingston, ON, Canada 2024 Ultimate
    Nope, nothing doing. And it was on March 5 that I was at the local dealer where they verified my 80% settings. I was told it would take a coupe of weeks. I have been wondering if the dealer failed to process the claim to Hyundai?
     
  9. May 20, 2021 #9
    Alejo

    Alejo Member

    Montreal, Qc
    Same here but it's been only a week. Funny fact when I left the dealer my limits where back at 100. I'm pretty sure they don't know what they are doing
     
    XtsKonaTrooper and electriceddy like this.

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  10. May 20, 2021 #10
    electriceddy

    electriceddy Moderator Staff Member

    Nanaimo BC, 2021 Kona Ultimate Built Sept 2020
    Maybe they reduced the charging current rather than the maximum percentage:D
     
  11. May 20, 2021 #11
    Lars

    Lars Well-Known Member

    2021 Kona Preferred Ontario, Canada
    What are you talking about? What reduced charge rate? Where? What $250?
     
  12. May 20, 2021 #12
    Wildeyed

    Wildeyed Well-Known Member

    Eastern Ontario 2019 Ultimate
    Maximum charge to be capped at 80% until battery is replaced under recall. The dealership ensures the 80% settings are verified and does the paperwork. Hyundai mails a $250 Visa gift card to the owners as compensation for the inconvenience caused by the reduced range.
     
  13. May 20, 2021 #13
    Lars

    Lars Well-Known Member

    2021 Kona Preferred Ontario, Canada
    Got it, thanks. They replaced my battery, it did not charge over 50%. I was very safe. :eek:
    So I have never had an 80% limit. I guess I will not qualify for the card. Will call the dealer anyway.
     
  14. May 20, 2021 #14
    Wildeyed

    Wildeyed Well-Known Member

    Eastern Ontario 2019 Ultimate
    Ya, your issue was a whole other story. I'm sure you got a spanking new replacement battery unaffected by any recall.
     
    Last edited: May 20, 2021
  15. Jun 30, 2021 #15
    Wildeyed

    Wildeyed Well-Known Member

    Eastern Ontario 2019 Ultimate
    Still no $250 here. I noticed the original notice specified 20 days for processing. The follow-up email after visiting the dealership upped that to from 30 to 60 days. 44 days and counting...
     
  16. Jun 30, 2021 #16
    VanGoghsEar

    VanGoghsEar Member

    You got a follow up email? I got crickets…


    Sent from my iPhone using Tapatalk
     
  17. Jun 30, 2021 #17
    Wildeyed

    Wildeyed Well-Known Member

    Eastern Ontario 2019 Ultimate
    Yes. It was from Hyundai Canada and was triggered by my dealership visit.
     
  18. Jul 1, 2021 #18
    Konan the Explorer

    Konan the Explorer Member

    British Columbia, Canada
    36 Days since we got the email and no card so far....
     
  19. Jul 5, 2021 #19
    apu

    apu Well-Known Member

    2023 Performance GV60 Manitoba
    Had Service Campaign 10D059 (C0415) completed on April 14, 2021. So much for the for the gift card in 20 business days, its been over 90 calendar days!! No email, no nothing. Fired off an email to Hyundai, we will see what is going on? maybe
     
    Last edited: Jul 5, 2021
    Wildeyed likes this.
  20. Jul 5, 2021 #20
    Wildeyed

    Wildeyed Well-Known Member

    Eastern Ontario 2019 Ultimate
    Ridiculous. Let us know what you hear. I'm at 50+ days and counting.
     
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