Volvo XC40 Recharge, Driver side Navigation stopped displaying

[John Kim]

Holy Crap another problem with my Volvo XC40 Recharge.

At ~80 miles infotainment system got stuck in reloading screen and got reset to factory default and lost driver side navigation view.
At~120 miles stuck in “Guest profile” and requires full reload of Software.
At ~580 miles AC stopped working.
At~640 miles, looks like June update happen to car and YouTube music and few other apps stop working.
At ~740 miles just shut down and restarted in middle of driving.
At ~1140 miles shut down and restarted in middle of driving again.
At ~1500 miles shut down again.
At ~1800 miles stuck in "Charging" State.
At ~1960 miles driver side navigation display stopped displaying map in middle of driving.

 

[JT Rock]

John, your video doesn't reveal the LTE status icon in the upper left of the infotainment screen. I think the instrument panel map may go blank whenever the LTE signal is lost. I agree that this is poor software programming not to indicate the underlying issue clearly.

I'm glad that your dealer is getting a new IHU for you. Can you please help other users? I'd like to know the date of manufacture of your vehicle to see if there is a trend of bad IHU's. My car was manufactured in January 2021. You can find it on a sticker under where the drivers side door latch is when you open it.

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[John Kim]

John, your video doesn't reveal the LTE status icon in the upper left of the infotainment screen. I think the instrument panel map may go blank whenever the LTE signal is lost. I agree that this is poor software programming not to indicate the underlying issue clearly.

I'm glad that your dealer is getting a new IHU for you. Can you please help other users? I'd like to know the date of manufacture of your vehicle to see if there is a trend of bad IHU's. My car was manufactured in January 2021. You can find it on a sticker under where the drivers side door latch is when you open it.

View attachment 13094​

Volvo confirm it's problem with IHU causing this problem and few other electronic problems. And today dealer replaced the IHU, but sadly issue didn't get fix.

Also, Volvo is aware of Air Condition issues with compressor on Volvo XC 40 Recharge- they are not sure how to fix it. And part that required fix is currently out of stock for probably for next 6 months.

At ~80 miles infotainment system got stuck in reloading screen and got reset to factory default and lost driver side navigation view.
At~120 miles stuck in “Guest profile” and requires full reload of Software.
At ~580 miles AC stopped working.
At~640 miles, looks like June update happen to car and YouTube music and few other apps stop working.
At ~740 miles just shut down and restarted in middle of driving.
At ~1140 miles shut down and restarted in middle of driving again.
At ~1500 miles shut down again.
At ~1800 miles charging port stuck in Green.
At ~2220 miles IHU replaced, AC issue is not fixed. Volvo think that replacing IHU will fix the Air Condition.
At ~2250 miles same day that IHU was replaced reboot again.