Vehicle status not updating

  • Thread starter Thread starter SameGuy
  • Start date Start date
  • Replies Replies 49
  • Views Views 4K
I still get notifications when the charge is started and completed, but it is stuck on 100% in the app. I really like the idea behind the new charging statistics page. However, I park my MINI in a steel building each night and unless I keep the garage door open, it does not update the charging details in the app. I wish that the car would store all pertinent data and upload it when it gets within cell range. In my case the charging statistics data is always incomplete, so it is really useless.
 
Probably the most effective way to get some attention is to write a polite and detailed review. If you keep it framed in such a way that you are happy with the application, but here are a few annoying bugs... I will try to post one when I have some time later today.
 
CuriousGeorge said:
Now a new issue with version 4.3.2 (31362) of the app: state of charge is stuck at (reported as) 100%/charging complete, regardless of the vehicles actual status. Anybody else encountered this?
Click to expand...
I have a similar problem that occurred yesterday. I plugged Basil in for his breakfast and got an immediate notification of charging commencing on the iPhone, but when I checked the app it said “your MINI is not plugged in” and showed the starting %. I checked the car and it is charging!
 
CuriousGeorge said:
Now a new issue with version 4.3.2 (31362) of the app: state of charge is stuck at (reported as) 100%/charging complete, regardless of the vehicles actual status. Anybody else encountered this?
Click to expand...
I have the same issue, must be an app bug. Drove to work and it still shows 100% SoC when really it's at 70% SoC. Note it's showing "update from vehicle" time of when I arrived at work, but showing my departure SoC.
 
I am also experiencing this problem. Status time stamps are updating in the app (correlating to actual car events, like driving and charging start/stop), but SoC value hasn't updated since Friday.
 
I just did a remote unlock and saw from my window the car unlock, and "updated from vehicle" shows the new time, but SoC still not updated. I expect an app update will be imminent...
 
I'm not wild about the fact that they keep changing which information is displayed and where it's displayed. Are they just making changes for the sake of change?
 
Whatever you do, don't make my mistake of logging out the app, thinking that might solve the issue. Now I can't get back in, the password reset doesn't work, and endless hold on the phone line..
 
CuriousGeorge said:
Whatever you do, don't make my mistake of logging out the app, thinking that might solve the issue. Now I can't get back in, the password reset doesn't work, and endless hold on the phone line..
Click to expand...
That’s strange because that is exactly what I did yesterday and it worked, but didn’t solve the problem.
Funny thing was that all the units had defaulted to UK values. I did notice a new Digital ID feature though (that doesn’t work for us!).
 
It looks like the battery status is one trip behind. After my commute home my SE is at 39% SoC, but the app is showing 70% SoC which is what I was at when I got to work in the morning.
 
revorg said:
I'm not wild about the fact that they keep changing which information is displayed and where it's displayed. Are they just making changes for the sake of change?
Click to expand...

Most likely updates to support the newer models, which will inevitably cause backwards-compatibility problems.
 
Rogwp said:
You were right, app has updated - back to normal!
Click to expand...
Not on this end. SOC now reported correctly, but history excludes most recent session.

Details: I changed overnight to 100%. Since the prior version of the app was locked at that value, the SOC didn't change, but the status was updated correctly when the session ended during the night. However, the history still lists the prior charging session as most recent. Last night's charging does show up under Charging Plan, but that doesn't tell you the total energy or duration (or, sadly still, odometer reading), only the start and stop SOC and times.
 
CuriousGeorge said:
Not on this end. SOC now reported correctly, but history excludes most recent.
Click to expand...
This is strange! I did practically the same, car charged overnight with the locked SOC, and then when the SOC was fixed the full charging history was there.

Edit to add: Both start and finish charging occurred during the “broken” SOC. The app said that the car was not connected the whole time, but I did receive messages to my phone’s Lock Screen that charging had started and again when charging had stopped.
 
Last edited:
You must log in or register to reply here.
Back
Top