Safelite & Windshield Replacement

[Pinotbob]

Did the shop send you to the dealer for the calibration or did they do it themselves? Whoever did the calibration I would think they would have been the ones to discover that it wasn't working, not you. Could be that this is actually a calibration problem. OTOH waiting for the OEM windshield might be the better solution if it doesn't cost you anything and since you get a free loaner car.

If you have a chance to "visit" your car can you please look on the windshield for the manufacturing information, sometimes it's a little hard to read but please let us know everything it says, even better you can take a picture of the manufacture information.

The shop did the calibration; he claims to train Honda people to do that.

 

[Frankwell]

He showed me the aftermarket one he took out

Did you get the information off of the glass? I was hoping to get not only the manufacturer name but also the part number and whatever other codes were on there.

 

[Pinotbob]

I don't think anyone has ever mentioned the availability of an aftermarket Clarity windshield on this forum before. We've heard more than once that windshield installers have accidently ordered a Civic windshield for a Clarity, but never an aftermarket windshield for this limited-production car.

Do you know what company made this windshield (so we can reject its installation on our Claritys)? Does the independent windshield replacer who is an instructor for windshield installers nationwide have any ideas why the CMS and LKAS don't work? Does the glass in front of the rear-view mirror somehow distort the light waves? Can you detect any strangeness when you look through this aftermarket windshield?

I asked the JJB Autoglass owner, who did the replacement and I think he said XYG was the manufacturer. Meanwhile, he called about 40 Honda dealers in California and finally found one 5 hours away who had an OEM windshield. JJB drove down last night, picked it up and drove back. Installed it today and everything works fine. He showed me the aftermarket one he took out, and the camera bracket seemed to be slightly off, and it only

 

[Pinotbob]

Did you get the information off of the glass? I was hoping to get not only the manufacturer name but also the part number and whatever other codes were on there.

No, the manufacturer is XYG, but I didn't get the other info.

 

[su_A_ve]

BIL just had to get the windshield replaced on a 2020 Subaru Outback. Safelite would not come to his house or work as the cameras had to be recalibrated and could only be done in a Safelite repair center. But they do the calibration.

 

[JustAnotherPoorDriver]

I wonder if the system uses the camera to figure out whether the lanes are curved. On a curved road the car in front of you may be quite a bit off to the side, and it would need the camera to know whether the lane you're in curves to the left or the right or it's reading a car in an adjacent lane.

Also, a mismounted bracket would have been my guess for the problem here. The camera probably has relatively tight tolerances into which it can be calibrated and if the camera mounting bracket was too off, it may not be possible to successfully calibrate the camera, especially as it sounds from the description that it's just an electronic calibration where the camera is figuring out where the center of the field of view is. The camera probably needs quite a bit of peripheral vision and therefore if it's too far off it wouldn't be able to see far enough to the side.

 

[jamieee12]

A rock hit my windshield on the freeway and now I have a crack that is getting bigger slowly. I have Farmers Ins and my out of pocket for windshield repair/replacement is $100.
I have read some posts about issues with Safelite and OEM windshield replacement issues as well as needing camera/sensor recalibration by dealer afterwards.
1. Has anyone dealt with this and how was it all handled?
2. Honda dealer said if the camera/sensor is not disconeected by Safelite then no calibration will be needed.......correct?
3. Did Safelite do a good job replacing the windshield and I assume taking into the shop vs mobile is the better way to get it done?

Thank you for any response in advance.

Dealing with a cracked windshield is frustrating, but there are solutions. Many have successfully managed windshield repairs through insurance providers like Safelite. Before choosing, consider consulting your Honda dealer regarding camera/sensor recalibration, and also explore options like reputable windshield repair kits such as Crack Eraser crackeraser.com for addressing smaller chips and cracks before they worsen.

 

[Landshark]

Dealing with a cracked windshield is frustrating, but there are solutions. Many have successfully managed windshield repairs through insurance providers like Safelite. Before choosing, consider consulting your Honda dealer regarding camera/sensor recalibration, and also explore options like reputable windshield repair kits such as Crack Eraser crackeraser.com for addressing smaller chips and cracks before they worsen.

That reads like it was generated by AI.

Did you happen to read beyond the first post, which is nearly 4 years old? The 4th post is where the OP informs us that the windshield was replaced.