Hi All,
Just wanted to relay my ongoing problems with my 2018 Honda Clarity as a warning for the rest of you. I was getting "Power System" and "Check Engine" warning lights on my dashboard last year (2025) and took it in to the dealer. The first time was in March where they just blamed it on the 12V battery and charged me to replace it in addition to a $250 diagnosis fee (sigh). This problem then happened again at the end of the year so I took it back to the dealer in the middle of December to have them dig further into the problem.
The dealer came back and said it was an issue with the IMA (part number given to me was 1D100-5WJ-A02). Luckily, the car is still under warranty so it should be covered by that. However, the part is backordered and won't be available until January 28, 2026 (!!) at the earliest. In the meantime, I have been in touch with my dealer and Honda corporate and both have pointed to (blamed?) each other as "responsible" for loaners or otherwise providing any assistance while I remain car-less for almost a month and counting.
Taking the car back is out of the question, I think, as the dealer's shop foreman has told the service advisor that it "doesn't feel that it's safe to drive. He thinks it my [sic] die on you if you were to keep driving it with the bad IMA battery." So that is my saga and hopefully this is a warning to my fellow owners of what might happen.
I'm disappointed in Honda, both in the reliability of this car (let's not talk about the AC problems or the fuel pump recall..), but also in the handling of my current problem. I understand that normally a loaner isn't provided unlike other car brands when a repair is going to take a day or even a week, I get it. But this will be at least a month if not two months without a car and the response from Honda has been tepid at best. Anyway... if anybody has any suggestions, definitely welcome to hear it!
Just wanted to relay my ongoing problems with my 2018 Honda Clarity as a warning for the rest of you. I was getting "Power System" and "Check Engine" warning lights on my dashboard last year (2025) and took it in to the dealer. The first time was in March where they just blamed it on the 12V battery and charged me to replace it in addition to a $250 diagnosis fee (sigh). This problem then happened again at the end of the year so I took it back to the dealer in the middle of December to have them dig further into the problem.
The dealer came back and said it was an issue with the IMA (part number given to me was 1D100-5WJ-A02). Luckily, the car is still under warranty so it should be covered by that. However, the part is backordered and won't be available until January 28, 2026 (!!) at the earliest. In the meantime, I have been in touch with my dealer and Honda corporate and both have pointed to (blamed?) each other as "responsible" for loaners or otherwise providing any assistance while I remain car-less for almost a month and counting.
Taking the car back is out of the question, I think, as the dealer's shop foreman has told the service advisor that it "doesn't feel that it's safe to drive. He thinks it my [sic] die on you if you were to keep driving it with the bad IMA battery." So that is my saga and hopefully this is a warning to my fellow owners of what might happen.
I'm disappointed in Honda, both in the reliability of this car (let's not talk about the AC problems or the fuel pump recall..), but also in the handling of my current problem. I understand that normally a loaner isn't provided unlike other car brands when a repair is going to take a day or even a week, I get it. But this will be at least a month if not two months without a car and the response from Honda has been tepid at best. Anyway... if anybody has any suggestions, definitely welcome to hear it!
