Price of a coolant change service

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21KonaER

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Hi all,
We've had our 2021 Kona 64kWh for just over a year now. And loving it even more now, with fuel prices sky-rocketing.
It has low kms for its age and with 47K km, is now overdue for the 48 month/60K km service. This includes a coolant replacement.
Now, some months ago this service was quoted at AUD790.00 on the Hyundai Australia website - but recently it jumped to a staggering AUD1160.00!
Is this extortionate pricing happening in other countries too?
I guess I'll just have to suck it up, but it's disappointing to loose half of the fuel savings from driving the Kona instead of our Isuzu MU-X turbo-diesel for 14K km in the last year.
 
21KonaER said:
Hi all,
We've had our 2021 Kona 64kWh for just over a year now. And loving it even more now, with fuel prices sky-rocketing.
It has low kms for its age and with 47K km, is now overdue for the 48 month/60K km service. This includes a coolant replacement.
Now, some months ago this service was quoted at AUD790.00 on the Hyundai Australia website - but recently it jumped to a staggering AUD1160.00!
Is this extortionate pricing happening in other countries too?
I guess I'll just have to suck it up, but it's disappointing to loose half of the fuel savings from driving the Kona instead of our Isuzu MU-X turbo-diesel for 14K km in the last year.
Click to expand...
Hi your Kona had a recall for the coolant to be changed free of charge, i had mine done free at my 60,000 service, check if yours is free as well in Australia Jim
 
Hi Jim,
Are you ale to give me any reference to this coolant recall please? Perhaps some code or number I can quote to the dealer?
Where are you located, Jim?
Cheers,
Ian
 
  • EPCU/Coolant Issue (2021+ Models): Some 2021 models have faced issues with the EPCU inverter coolant, involving flushing the system and potentially replacing the unit due to contamination or leaks this is for the Pink coolant only.
  • as i said above in West Australia
  • The Hyundai Kona EV requires a critical cooling system flush and replacement of the original blue coolant (BSC-1) with a new pink-colored low-conductivity coolant (BSC-2). This service addresses widespread issues with coolant crystallization causing inverter errors, heater failure, or "Refill Inverter Coolant" warnings. This is often handled via service campaigns rather than a safety recall.
    Reddit +4
    Key Details on the Pink Coolant Service
    • Why the Change: The original blue coolant can crystallize, causing blockages ,
    • hops this helps Jim
 
Well, I bit the bullet yesterday. There were no recalls showing up for my VIN apart from the latest BMS update, so I booked it in for the 48 month/60K km service. I spoke very nicely to the service booking ladies, asking if the Service Mgr might be able to trim the price a little. Answer was perhaps $100 or so off. When I collected the car yesterday afternoon, the bill was A$962. Just shy of $200 off the original $1160. But still exorbitant!
More details later.
 
OK, so my 60K km service is done - but I'm still confused. From Jim's comments earlier in this thread, I was expecting to get my vehicle back with pink coolant replacing the previous blue type. But it still has a reservoir filled to the Max mark with pristine-looking blue liquid, just as it did when I dropped the car off.
Have I misunderstood the coolant colour issue? Is blue coolant still OK? Thanks.
 
21KonaER said:
Hi all,
We've had our 2021 Kona 64kWh for just over a year now. And loving it even more now, with fuel prices sky-rocketing.
It has low kms for its age and with 47K km, is now overdue for the 48 month/60K km service. This includes a coolant replacement.
Now, some months ago this service was quoted at AUD790.00 on the Hyundai Australia website - but recently it jumped to a staggering AUD1160.00!
Is this extortionate pricing happening in other countries too?
I guess I'll just have to suck it up, but it's disappointing to loose half of the fuel savings from driving the Kona instead of our Isuzu MU-X turbo-diesel for 14K km in the last year.
Click to expand...
I was charged the same
 
21KonaER said:
... I was expecting to get my vehicle back with pink coolant replacing the previous blue type.
Click to expand...
If your car was manufactured in the applicable range the TSB would have been applied before you bought it, so it wouldn't show up now. That TSB is an actual flush and filtering to remove the original BSC1 blue coolant using a special machine that Hyundai provided to dealers. Once cleaned out they install blue BSC2. It's only free while under warranty and dealers have been sticky about repeating the work if a dash warning shows up afterwards indicating it wasn't effective.

The maintenance interval for blue coolant is 60,000 km no matter what, and that's unrelated to the TSB. It's expensive globally and the only good advice is to shop around if possible. The work process is not actually understood but it's likely to be simply a "change" only. Some owners have found that only a few litres of coolant was billable leading to speculation that they reuse some of the old coolant.

Many owners in the UK moaned to Hyundai about whether applying the TSB constituted completing the periodic maintenance and if they can re-start the 60,000 km period. In some cases they relented and gave owners credit for the next interval but it's been on a case by case basis.

Doing the maintenance is important to keep the battery warranty intact even though it's not known if there are any direct ramifications to ignoring it. Some owners in parts of Europe are reported to instead substitute conventional pink coolant and give up on all warranties. There's no obvious reasons why that won't work. All earlier Konas such as mine have conventional coolant.

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