I reached out to our MPP about this, she looked into it, and received this response:
"Here is an update from the Ministry of Transportation regarding the issue:
We are aware that there is currently a large backlog of rebate applications under the Electric and Hydrogen Vehicle Incentive Program (EHVIP) that have yet to be processed.
To address this, we will be taking the following key actions:
1) Consolidating the processing of all applications within the Ministry of Transportation (MTO).
· MTO is also undertaking a process review to identify any further efficiencies.
2) We will be hiring additional temporary resources to facilitate the processing of backlogged applications.
3) In order to support the timely processing of all applications, we are also developing a ‘How To’ guide to provide clear information to individuals filling out the application form so that applications submitted are complete.
· This guide will become available in December 2018 on the Ministry’s EHVIP website.
· Submitting complete applications reduces the number of follow ups required with the applicant, which therefore reduces overall application processing times.
MTO’s goal is to complete processing of all received applications by Spring 2019.
Thank you for contacting me with your concerns. Please let me know if you need any more assistance.
MPP Daisy Wai
Legislative Assembly of Ontario"