Mud dauber wasps vs JuiceBox 40 Pro

[bwilson4web]

Showing my JuiceBox to my girlfriend, we found a mud dauber wasp nest on the NEMA 14-50 plug. Southern, the nest was removed but the JuiceBox 40 Pro ceased working. Closer inspection revealed the two cables were cracked at the junction with a gap large enough for wasps to get inside:

I've contacted the vendor to find out if repair is an option (aka. end of life) or some discount for replacement with a more modern unit. Happily, my spare JuiceBox 40 Pro is working.

Sealing the weather-proof box, cable access port from insects is on my list. Also, I may consider some sort of strain relief that can prevent the spare from suffering similar cable wear.

Bob Wilson

 

[GvilleGuy]

Ouch - sorry for the wear and tear! I can relate to the mud dauber intrusions here in South Carolina. Find them where you don't expect to.

 

[ericy]

Is it that the insulation cracked, or the cables just pulled free of the strain-relief connector?

 

[bwilson4web]

Is it that the insulation cracked, or the cables just pulled free of the strain-relief connector?

I'm not sure. If the vendor says it is unrepairable (aka., end of life,) I'll take it apart and find out. My spare has significantly thicker cables and I may mount an external board with strain relief to prevent flex at the box.

Bob Wilson

 

[bwilson4web]

So I got this note:

Mr Wilson Thank you for contacting us. As you suspected your JuiceBox is out of warranty. It had a 3 year warranty.

We do sell the Cable and handle here https://evcharging.enelx.com/store/accessories/itt-40a-25ft
Also Here is the information for EV Doctor. That is the only repair company that I know of. There may be others that you can find on a Google search however.

If you wish to purchase a new JuiceBox here https://emotorwerks.com/store/residential/adriane you can apply this coupon ... which can be used on the sale price on the JuiceBox 40 plug in. ​

I'll crack the case and see what is going on.

Bob Wilson