is Hondalink free or subscription?

[MNSteve]

MNSteve that is interesting. I also have a 18 CRV LX.
What can I do with HondaLink in a CRV? I dont want it just to see odometer.

Then don't use it.

Seriously, it has a "Find Stations" function that seems to work reasonably well, along with "Search for places" that finds ATMs or food nearby. It has the parking location. And yes, it shows current odometer and oil life. Not as useful as with the Clarity, but still free.

 

[Ray B]

The subscription is free for the Clarity. Honda support told me there is no provision for charging a fee. I’d be more worried about the car’s 3G/3G protocol becoming obsolete in a few years than I would Honda taking this feature away. Think of the class action lawsuit that would happen since Honda has published no info that this feature was temporary.

It’s a cellular packet data transmission. As long as both your phone and the car have a strong enough cell signal and Honda’s servers are up, then it will work. No one know how much info from the CanBus is being sent to Honda. It could potentially be every single metric on the CanBus. So essentially our privacy is in Honda’s hands. Isn’t that a comforting thought.

The not quite real-time reporting on HL is understandable since Honda is paying for the cellular bandwidth and is trying to keep their costs down. I think we’re getting a good deal for a free service. I wish it had a few more features, but, hey, it’s free! I hate subscriptions that eat up my wallet one little nibble at a time

By the way I found an interesting paper from Honda (https://www.hondarandd.jp/point.php?pid=871&lang=en) that describes the TCU system and how it pulls data from all the electric cars into a database for their use. Here are a couple of figures that describe the key elements.

 

[Ray B]

Also, here is the description of the Japanese version of Honda's telematics system called internavi: https://en.wikipedia.org/wiki/Internavi

 

[rickyrsx]

About 1 year after my purchase date, all the remote features stopped working so I called HondaLinkTM support and they said I need to pay for the Link package, which includes remote climate control, Find My Car, Charging status updates, etc.. He told me only the Basic package is free, which includes Recall reminders, booking service appointments, vehicle guides. Maybe it's free in the US only? The Canadian HondaLinkTM page says the Link package is only free for a trial period but if guys in Canada are getting it free after 1 year, please let me know how you got it!!
https://www.honda.ca/hondalink/cv/clarity/overview

 

[MarkClarity]

I think they my be confusing the subscription status with vehicles other than the Clarity. The Honda Canada web site (www.honda.ca/clarity/hondalink-features) clearly says that no subscription is required for HondaLink on the clarity.

 

[rickyrsx]

I think they my be confusing the subscription status with vehicles other than the Clarity. The Honda Canada web site (www.honda.ca/clarity/hondalink-features) clearly says that no subscription is required for HondaLink on the clarity.

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I see that on the website too so it's confusing. However on the actual HondaLinkTM page, not the Clarity page, there are conditions in the fine print. I'll call them back and throw what you said in their face and see what they say. Maybe I'm getting jobbed.

 

[rickyrsx]

Update...all my remote stuff starting working again this morning. Weird but I'll take it. Saves me from having to make another phone call.

 

[Raymondca]

Update...all my remote stuff starting working again this morning. Weird but I'll take it. Saves me from having to make another phone call.

Well, get used to it... It happened several times to me already. Sometimes I was asked to pair the Bluetooth again, before I could do that it got back to normal. All kinds of strange behaviours. Rule of thumb is to kill the app process, wait a while, or even reinstall the app.

 

[Olive]

Update...all my remote stuff starting working again this morning. Weird but I'll take it. Saves me from having to make another phone call.

Thanks for letting us know. You had me worried. Hahahaha! Seriously, this APP is often glitchy. It’s great when it works but a pain in the arsh when you have to completly close and reopen it to make it do it’s job.
I’m glad there is hope to keep it free of subscription.

 

[LegoZ]

Today for me remote command for climate not working.

 

[insightman]

Today for me remote command for climate not working.

Did you try starting pre-conditioning with the key fob? If that doesn't work either, then perhaps the interior temperature of your Clarity was within the "we Clarity engineers think the temperature's fine" zone.

 

[LegoZ]

It was 102F in the cabin, I had to mess with schedule to get it to finally work and then we had shut off the ac to dry the coil so it doesn’t the musty smell and my wife forgot to turn it back on so fail all around. I am not sure if it would work if I tried it again.