Actually, I had a pretty good experience with my Kona buy and pick-up. The sales person, sales manager and everyone else I dealt with there were really helpful and nice. Gave me a good deal on my trade-in, too.
When I picked up my car on May 1 (made the deal a week or so earlier), they had my pic taken with the sales person to put on their facebook page. Apparently I was the first sale with the new fed EV subsidy which came into effect on May 1.
This was the White Rock Hyundai dealer. Interestingly, the car I traded in was a Prius C which I had bought at the Toyota dealer right next door 5 years ago. I know when I did the negotiation, the sales manager called his counterpart next door to help with the pricing of the trade-in.
I went to several Hyundai dealers (incl my local one in Langley), and by far this White Rock dealer was the best with info, best deal, and response to phone calls, etc. I have no hesitation in recommending them.