This forum is for the not-for-North-America Honda e. When I saw a new post in this forum, I was hoping someone was writing that the Honda e is finally coming to North America.
Your dealer certainly knows the answer to your question. I googled "cr-v hondalink canada" and found this Hondalink information on Apple's app store: HondaLink® features are available in the continental United States and Canada. HondaLink subscription package may be required.