Yeah no dealer I ever knew of did any windshield replacement, much less chip repairs, in house. All call in a glass company and simply serve as a middle man.
My Honda dealer in Ottawa did the replacement. (Civic Motors Honda)
Posted the following on a previous windshield replacement thread...
My dealer ended up invoicing my insurance $3100.00 CAD!! (minus $500.00 deductible paid by me to dealer).
Recently had a rock hit my windshield right on the frame. I looked when it happened and didn't see anything (as it was hidden from the interior) so thought it just bounced off without damaging the windshield. After a few days, I hit a large pothole and the crack spread down and is now migrating across my windshield. It will be covered by insurance but I will have to pay the 500$ deductible. I am getting it done at my Honda dealer as I don't want to mess around as it is still under warranty and I don't want to give them a reason to void it. They had to order the windshield from Montreal (I am in Ottawa) and it will take a week to get here. They also said that the camera calibration will be done and is mandatory. I was told it would take from 8:30 AM until 5:30 PM to complete the repair and camera calibration. I asked why and they said because they had to remove the old windshield carefully, scrape the sealant from around the frame, put the new sealant, put the new windshield, then wait 2 hours for it to set. After the two hours they need to calibrate the camera. It will probably be around 2k. Ill update when I finally see the bill.
A family friend who is the manager of a Honda/Toyota/Lexus dealership told us that they have been seeing this happen more often with the Clarity. He said this is due to the wind tunnel effect the body creates at high speeds that seems to pick up small debris from the road and throw it over the vehicle.
Don't make the same mistake as me and not inspect the windshield from the outside after hearing debris hit the window. It would have saved me 500 bucks if I would have caught it when it was just a pit (as pits smaller than a loonie/toonie are cheaply repaired or covered by insurance at no extra fee).
Edit: BTW, incase anyone was wondering, my insurance rate went up when renewal time came around. I am guessing it was due to my windshield replacement as I haven't gotten any tickets.
Last edited: