First Clarity frustration

[dnb]

Regardless, Karen got in and tried to put the car in reverse, and she kept getting this message:

If you start the car without the break down it will go into accessory mode and tell you to push in the break and power to start.. which doesn't work unless you first power off completely and then power back on with the break pressed in.

Really poor UI, they are trying to tell you what you should have done instead not what you need to do now to start it properly.

I'll do it sometimes because I realize I forgot to unplug the charger but want to start the heater up so I'll get in and start the car w/o fully sitting so it goes to ACC mode not fully ON. Then I have to turn off and back on again.. annoying.

 

[Elm]

Just put the car in neutral hold (press N and release, then press and hold N for a couple of seconds). Once in neutral hold, you can press the power button to shut the car off and the infotainment system (and other accessories) will stay on. One extra press, but saves time shutting off and then turning ACC mode on.

This hung start happened to my Clarity this morning. Putting the car in neutral cleared the problem, allowing me to shutdown and start normally.

 

[Geor99]

It was quite cold this morning. I wasn’t sure the preconditioning was working - only getting 3 flashes, not 6. So I went ahead and started the car - I can’t recall if I had my foot on the brake or not, my bad. Regardless, Karen got in and tried to put the car in reverse, and she kept getting this message:

I got in and tried it - foot on brake and push the start button. It would go to a mileage screen then right back to the warning. Repeatedly. Frustrated and running late, Karen took our Flex instead. I found what I had to do was turn the car off by hitting the start button without my foot on the brake, then restart with my foot on the brake, and all seemed well.

I guess it might have been in “Accessory” mode, if I had started the first time with my foot off the brake. But it seems odd a car this advanced couldn’t give me a better head’s up rather than just not start, even when following the directions on the screen.

Has anyone encountered this before? It seems like an easy trap to fall into.

Happens to me at least once a week. I figured that it was just a little bug. I just sit back, take a deep breath, and try again.

Works most of the time.

I sometimes daydream when it happens that I'm trying to escape a madman and the damn car won't start quick enough to get away

 

[Dan Albrich]

As perhaps an aside, does anyone know if the Accessory mode on Clarity is confined to the 12v battery or if it uses the larger battery?
i.e. I remember with older cars having to be careful not to kill the 12v. In my family as likely others, this sort of became a rule to not use radio or anything that draws power when parked (to avoid any related problems).

-Dan